Dreadful delivery & customer service

Click here if this is your business
★★☆☆☆
1.7 / 5
18% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

J53D's review of Argos - www.argos.co.uk

★☆☆☆☆

“Dreadful delivery and customer service”

Written on: 10/05/2022 by J53D (1 review written)

Ordered a gold /diamond ring in store for home delivery as correct size was not in stock and was charged £3.95.Recieved a text with tracking number for yodel which would not work bit later received a text stating parcel had been delivered safely whilst being out but could not find package so rang Argos customer service who checked and said it had been delivered to the correct street but they could not identify the number and as no card had been left they surgested I checked with each house on the street to see if they had received my parcel.The following day they text and said yodel confirmed they had delivered the parcel correctly and had been received and confirmed delivery by a person with my name even though I was about 20 miles away at the time so driver had obviously lied ???then Argos even refused to refund the delivery charge totally discussing service and won't be using Argos again.

  • Ring £110

    Goods purchased & cost

  • Customer Service

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0