Bad customer service

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Dawnpin's review of Argos - www.argos.co.uk

★★☆☆☆

“Bad customer service”

Written on: 16/10/2021 by Dawnpin (7 reviews written)

I have been trying for nearly two months to get a six wheel deluxe folding shopping trolley from Argos, I finally managed to order one, but when I tried to put it together today, one of the Axel's was missing, I contacted customer service and they were not very good, and they insisted that if I wanted to a replacement I would have to do click and collect, even though I mentioned that no one can drive in our house for medical reasons, and we have no transport or support nearby to help us, and a manager is supposed to contact me back but I have heard nothing not very impressed with this situation

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