Customer service never responded to my complaint

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Doglistener15's review of Argos - www.argos.co.uk

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“Customer service never responded to my complaint”

Written on: 03/02/2021 by Doglistener15 (1 review written)

After trying to use voucher codes to purchase a pressure washer for my elderly father online and finding I could only use 3 without getting the others put onto one single voucher I requested that this be done to enable me to place my order.
After multiple contacts, both through onine chat and telephone conversations the voucher c
arrieved via email some 2 weeks later, I went online to place my order to find the item had been increased by £40!!
I wrote a formal letter of complaint to the haed office but as of yet have had absolutely no response back...this is now 6 weeks ago!
Absolutey disgusting service, I will not be using Argos again!

  • Pressure washer

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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