Atrocious customer service

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Sjikin's review of Argos - www.argos.co.uk

★☆☆☆☆

“Atrocious customer service ”

Written on: 22/11/2020 by Sjikin (1 review written)

I've had a terrible experience trying to swap a mattress under the 100 night trial.

Spend hours on hold, told different things by each member of staff, incorrect mattress delivered.

I was offered a refund and then told the mattress would need to be collected first, leaving me with no mattress or the money to buy a new one.

Appalling. Will never buy from Argos again and my issue is still ongoing. Raised a formal complaint.

  • £279

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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