written by Kamhayes on 15/05/2023
I ordered a plastic sheet for my balcony roof on 27/04/2023 and today it's 15/05/2023.
When I call customer service nobody answer and when I can speak with a manager they are never able to tell me when I will receive my delivery. for 2 weeks they played with me and tell me that the delivery is dispatched.
I asked to be refunded but they tell me"UNFORTUNATELY WE CANNOT REFUND YOU BECAUSE THE SHIPPING IS APPROXIMATELY 3-5 DAYS BUT IN THE TERMS OF DELIVERY IT COULD TAKE 30 DAYS" I never saw this when I ordered or it was VERY HIDDEN. I paid almost 16 pounds for delivery and handling !!!!!!!!!! So I am supposed to be delivered on 17/05/2023!!! I HOPE SO !!!!!!
NEVER ORDER WITH THIS COMPANY OR YOU WILL WAIT FOR AGES AND CAN'T GET A REFUND !!!!!
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