1001 ModelKits Reviews - www.1001modelkits.com

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Latest Reviews

★☆☆☆☆

“Wrong item received, stay away from this seller.”

Written on: 13/08/2021

I have ordered some decals for a model scale 1/72, received the wrong scale months later. When I emailed the store, I never received an answer. I'd stay away from this store!… Read Full Review

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★☆☆☆☆

“Terrible company - DO NOT USE”

Written on: 19/06/2020 by JamesWillmott (1 review written)

Terrible experience.. Terrible experience... the scaletrix came with a french plug (I ordered from a British website, I.e. a .co.uk and had it delivered to an English address so it should’ve come with an English plug). There are no phone numbers that actually work !!! And i have looked all over the internet for contact phone numbers. I had to spend £25 to return the scaletrix as it’s broken (and I had to buy a french to Uk plug adapter). When I do get a reply to my questions (sent via the… Read Full Review

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★☆☆☆☆

“STILL NO ITEMS AFTER 7 WEEKS AND MULTIPLE IGNORED...”

Written on: 17/06/2020 by Squiddy19 (1 review written)

ORDER STILL NOT RECEIVED AFTER MORE THAN 7 WEEKS. Order: S4Q0KVYOH Placed on 04-27-2020: April 27th, 2020: I ordered 2 tins of paint, £10.00 each + £5.99 shipping, total £27.97 Today, June 17th 2020: The goods have still not arrived May 30th, 2020: I emailed 1001 Modelkits to enquire about my order of April 27. June 2nd, 2020: They replied to say one of the tins was not in stock. They offered a voucher in lieu of the product, or a different product of my choice (+ or - 5% of the… Read Full Review

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★☆☆☆☆

“Worst Online Trader I've dealt with”

Written on: 24/08/2016 by McManusnq1981 (1 review written)

I placed an order for 5 items totalling approx £60 - with payment via Paypal. All items were indicated to be in stock on the website. Payment was taken immediately - 2 days later I received an e-mail advising one item was not available and asking me to choose an alternative at the same price. Could not find one so I suggested by email an alternative that involved an additional £3.00 which I was happy to pay. - NO REPLY RECEIVED Sent a reminder e-mail asking for an update on the order - NO… Read Full Review

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★☆☆☆☆

“Not Ever Again”

Written on: 26/09/2015 by 280Robertson (1 review written)

I ordered a kit that was shown on the website as in stock and received an email 4 days later to say the order had been processed. 5 days later I received an email which stated "Product in stock: Product received soon" - a lot of help! After waiting a full month the order had still not arrived so I emailed saying they should deliver the order soon or give me a refund. I received a reply the same day to say the item was unavailable and I could order something else of the same value, receive a… Read Full Review

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★☆☆☆☆

“BUYER BEWARE!!”

Written on: 25/09/2015 by xr15 (1 review written)

Folks...you best steer clear of this vendor. I ordered a kit online from 1001 Modelkits over two months ago. My PayPal payment was posted straight away. After a couple of week, I grew concerned because the kit had not arrived. After two months, online status still indicates the order is processing. To make matters even worse, I tried contacting them via their web-mail site, not once but numerous times, only to be further disappointed because my mail went unanswered. It is hard to believe there… Read Full Review

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★☆☆☆☆

“Ordered, Paid, confirmed.....then twenty days...”

Written on: 29/04/2015 by ColeCantuItalian26 (1 review written)

I ordered an item online, paid for it, and received a confirmation email for the order. After twenty days I still had not received my item, so I emailed to inquire about the status of the order. The response: a terse message saying that the item was no longer in stock and that they would refund my payment. No apology, just a "thank you for your understanding". Well, I don't understand. Bad service, bad inventory management, and very poor communication with the customer. I should have received… Read Full Review

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★☆☆☆☆

“worst experience ever”

Written on: 29/12/2014 by Chase402 (1 review written)

Very very slow to ship, customer service non existent says on there website FREE shipping when you spend over £100 thats a lie, im not even sure this is a company just middlemen operating from the USA and France. If you are going to use this bunch to order from pay by PAYPAL im glad i did at least you will get your money back… Read Full Review

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★★★☆☆

“Model received damaged in the UK - shipped from France”

Written on: 24/12/2014 by Emerson201 (1 review written)

I ordered an expensive ARTF model aircraft kit as a Christmas present. It arrived but the fuselage was damaged at the rear. I reported the problem to 1001modelkits together with photographs of the packaging and damaged area of the model inviting their comments. They regretted the damage but said there was nothing they could do to damaged models in the UK and suggested I repair the damage myself. I believe at the very least they should have reduced the price by way of compensation for damaged… Read Full Review

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★☆☆☆☆

“worst online buying experience i ever had ”

Written on: 17/03/2014 by arik314 (1 review written)

Hey, I would like to share with you my worst buying experience I've hadso far , here are the details of the case : I saw many publications in magazines of models building from about 1001modelkits.com , after I checked and compared prices and seeing positive reviews online I decided to try and do a purchase from them. the site seem very impressive and serious , with huge stock and tempting prices - including low postage. I made the purchase at 7.3.14 and according to the site terms it has been… Read Full Review

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★☆☆☆☆

“1001modelkits has poor service”

Written on: 29/10/2013

Just a heads up to the world of model kit builders of the world, 1001modelkits out of China are definatly the poorest model kit providers in the world, I ordered 2 items from 1001modelkits in late July, 1001modelkits promptly took my order and money, I waited paitently for 3 weeks and decided I had better start inquireing about my order, at first they send me confirmation of my order and that it would be set to there base shipping area in the U.S.A. and told me the prder has arrived and would… Read Full Review

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