UK Gaming Computers www.ukgamingcomputers.co.uk

I recently purchased the Cerberus Extreme PC from UK Gaming Computers and received it last Tuesday. The PC itself is fantastic, it looks great, runs smoothly, and performs brilliantly in everything I’ve thrown at it so far. The build quality is solid, and it handles demanding software like Autodesk Fusion with ease (though I do notice a slight buzzing noise from the case when moving my mouse, but it’s likely nothing serious). However, my experience with customer service and communication was disappointing. The turnaround time took the full 10 working days, which is fair, but I was told I’d receive regular updates throughout the process, in reality, I only got two emails: one confirming that parts were allocated and another saying the system had shipped. When I called at the start of week two to see if I could upgrade to priority build so I’d have it ready for the weekend, I was advised it wasn’t necessary but it ended up being delayed and shipped the following Monday. Another point that really should be made clearer is that if you pay via PayPal or finance, you cannot collect your PC in person. I live only about 10 minutes from the store, so it felt unnecessary to have it shipped instead of just picking it up myself. Finally, a major disappointment was the RTX Borderlands 4 bundle. A week after receiving my PC, I still haven’t received my game code. When I asked, I was told it could take up to two weeks to arrive by email, which is frustrating. I specifically chose that bundle for Borderlands 4, and I’ve since ended up buying my own copy as I’ve lost faith that I’ll ever receive the one that was promised. Overall, the PC itself is fantastic, but the lack of communication, delays, unclear policies, and missing game reward really let the experience down. If UK Gaming Computers improved their customer communication and followed through on promotions, they’d easily be a 5-star company.

Been hugely impressed with the entire service from start to finish. Amazed with the end result, runs everything brilliantly, can’t wait to get stuck in for years to come!

So I approached ukgamingcomputers a while back in regards to wanting to buy a pc. I was given so much help back then even when I wasn’t ready to purchase. I have recently purchased a pre build gaming pc with a few of my own little touches and upgrades, and I can say I’m more than over the moon with it!! I was given step by step build process over the phone as I wasn’t very clued up but none the less the guys on the team where more than happy to help me through the build process and get me the best running computer for the money I wanted to spend. Can’t thank the guys enough for it seriously massive help!! Anyone that is new and would like to get a prebuilt or build your own this is defo the company for you. Hassle free and it came quicker than I even thought it would! So again thank you to the uk gaming pc team and I recommend them to anyone out there in the process of looking.

I recently purchased a desktop computer from UK Gaming Computers and I’m really impressed. The build quality is excellent, and everything was set up perfectly right out of the box. Communication during the ordering process was clear and prompt. Overall, I’m very happy with my purchase and would definitely recommend UK Gaming Computers to anyone looking for a custom-built PC.

I recently purchased a high-end computer from UKGC and I’m extremely impressed. The customer service was excellent—friendly, responsive, and very helpful throughout the process. The computer itself is outstanding: beautifully built, fast, and reliable. Definitely worth the investment, and I highly recommend UKGC for both their products and service.

I recently purchased a desktop computer from UK Gaming Computers and I’m really impressed. The build quality is excellent, and everything was set up perfectly right out of the box. Communication during the ordering process was clear and prompt. Overall, I’m very happy with my purchase and would definitely recommend UK Gaming Computers to anyone looking for a custom-built PC.

I have been using UKGaming PC's for nearly 20 years and never had any problems. The PC's are always wonderful bits of kits which you can amend/upgrade at the point of order. They are delivered on time and the team are always helpful when making enquiries. The after sales are also great, being able to bring an old PC up to date by speaking to the team is always an option. I couldn't recommend UKGaming PC' enough.

lovely pc, annoyingly i had to install my own WIFI card drivers even though i ordered a WIFI card. there was no instructions on how to do it. Apart from that there was a sticker on the mobo, it said that the pc didn't have an igpu though it did. I get the point of this sticker as it makes you need to go plug in your cable to the gpu. Thanks for my pc

lovely pc, annoyingly i had to install my own WIFI card drivers even though i ordered a WIFI card. there was no instructions on how to do it. Apart from that there was a sticker on the mobo, it said that the pc didn't have an igpu though it did. I get the point of this sticker as it makes you need to go plug in your cable to the gpu. Thanks for my pc

lovely pc, annoyingly i had to install my own wifi card drivers even though i ordered a wifi card. there was no instructions on how to do it. apart from that there was a sticker on the mobo, it said that the pc didnt have an igpu though it did. I get the point of this sticker as it makes you need to go plug in your cable to the gpu. Thanks for my pc