Samsung smartthings is far from smart

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454Evans's review of PC World www.pcworld.co.uk

“Samsung smartthings is far from smart ”

★☆☆☆☆

written by 454Evans on 04/10/2015

Thought I would take an early plunge into fully integrated home.
Purchased the starter kit from PC World Coventry.
The installation was not without problems and I had to hard boot 3 of the sensors.
The unique code to register is not where the instructions say it is.
Well in the end managed to connect and then add both my Sonos and Philips Hue systems.
Now find that the operating software is so full of bugs the supplied app keeps crashing.
Samsung help says that they are aware and they hope to fix but can't say when.
My advice is to stay clear of this until Samsung sort out the issues with the software and can give customer support.
Waste of time and money at this time.
PC World staff can offer no support.

  • Samsung smartthings starter kit

    Goods purchased & cost

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    Delivery

  • Customer Service

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