Reserve, confirm, travel 60 miles - no stock

Click here if this is your business
PC World www.pcworld.co.uk
★★★☆☆
3.0
From 399 reviews
54.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

Angel161's review of PC World www.pcworld.co.uk

“Reserve, confirm, travel 60 miles - no stock”

★☆☆☆☆

written by Angel161 on 06/09/2015

PC not available locally, store said stock at store 30+ miles away. Came home & reserved yesterday. Confirmed order, no other contact (they had phone & email numbers) so we went out to collect....got there to find no stock available. Person said they had 2 in store, but both on display & cannot sell, no other stock. Spoke to manager who said this is a known failing with the reservation system & it happens frequently!
Wasted morning, wasted fuel, & pathetic customer service. Why would anyone trust a PC & software retailer who cannot even manage it's own stock control system? How simple does it need to be.....you have it on display & can't sell it, well hello, it's not available stock then is it??
Oh, and don't even try customer service...you can't get through even after 10 attempts.

  • Goods purchased & cost

  • Customer Service

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account