New order using a credit from a returned system.

★★★★★
4.7 / 5
98% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of PC Specialist www.pcspecialist.co.uk

★★★★☆

“New order using a credit from a returned system.”

Written on: 27/11/2021

I had endless problems with my previous PC, I think some fundamental incompatibility with the components that didn't surface until about 6 months after purchase.

I think their repair technicians need a bit more training on what tests to run.

After sending it back many times (I only paid courier for the first) I asked for a refund.

This was refused as it was a business purchase (no Consumer Rights Act protection), but I was offered a credit of the full purchase price.

When I ordered a similar replacement (but changing models of the suspect components), PC Specialist expedited the replacement and I had it in less than a week.

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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