Avoid at all costs- total cowboys

“Avoid at all costs- total cowboys”

Written on: 17/02/2013 by Magna80 (2 reviews written)

I have just checked my bank account and found Mcaffee have taken over £54 out of my account for a renewal without giving me any warning- I had no plans whatsoever to renew the subscription and it seems when i checled my account that they've conveniently adjusted my setting to 'auto renew'. you can buy the same anti virus software for about £25 new so £54 is just a rip off. Massively underhand rip off tactics by this company, and to make matters worse their average waiting time to speak to customer services by their own admission on their site is around 30 minutes. Shocking.

Not a long term business strategy surely, as I'll never use them again and doubt anyone else who's had this happen will either.