Daily requests for refund ignored.

“Daily requests for refund ignored.”

Written on: 27/08/2012 by Fedupoftryingtosubmit (1 review written)

I have purchased Total Protection for 3 computers. This is different from my previous item from McAfee which worked well. Total Protection has blocked my iplayer and blocks several things that I have tried to download. It also takes a long time to scan - after 3 hours it had found no problems but was only 20% complete but had slowed down my work considerably. Within the 30 day period allowed I tried to cancel it and have a refund. I followed the instructions given daily and sent emails daily but after one week I was still ignored and had no response at all. I was going to simply request going back to my previous product but now I want a complete refund due to the poor response from Customer Services. Every day I get no reply I will write negative reviews.