Avoid like the plague

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MatthewErickson's review of Laptops Direct www.laptopsdirect.co.uk

★☆☆☆☆
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“Avoid like the plague”

Written on: 05/01/2022 by MatthewErickson (1 review written)

Screen started bleeding after just 5 months of use. Laptops Direct have refused to replace, repair or even send an engineer to have a look at the item, they have fobbed me off saying it user damage. Their managers shout and talk over me on the phone. No customer service skills whatsoever just take the money and run. Total disregard for the Consumer Rights Act. I have reported them to the Trading Standards Ombudsman as I believe them to be a rogue business selling goods not fit for purpose. STAY WELL AWAY!

  • £800

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

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