ITC Sales Reviews - www.itcsales.co.uk

★★★★★
4.7 / 5
94.7% of users recommend this
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  • Quality of website

  • Value For Money

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Latest Reviews

★☆☆☆☆

“DOA Computer - Not tested sufficiently before despatch, ”

Written on: 10/01/2019

I purchased a computer as a Christmas present for my son. It quickly became apparent that it was faulty. It would blue screen within a few minutes of being on and did this continuously. I reloaded the operating system in an attempt to fix this but the problem persisted. It also rebooted during the installation, so it took several attempts before the OS would go back on. I was unable to contact support on the next working day. Simply an answer phone message that requested to leave a message… Read Full Review

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★★★★★

“Excellent, speedy customer service”

Written on: 01/06/2016 by M--G (1 review written)

We've bought from ITC for several years - great prices, good selection of equipment, prompt delivery. Just had a faulty item for the first time - a docking station. They dealt with the issue very quickly and shipped a replacement right away. Thats the best test of a supplier, how quickly and easily they resolve a problem - can't fault them. Will definitely be back to buy more… Read Full Review

Itcsales's Response to M--G's Review

Written on: 03/06/2016

Hi M--G,

Thank you so much for the positive review. We are happy to know that you are satisfied with our products and that we managed to resolve the issue to your satisfaction.

We look forward to doing business with you again in the future.

Many thanks,

ITC Sales

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★★★★★

“5k . . .”

Written on: 11/05/2016 by Urquhartzz161 (1 review written)

spoke to the sales team - answered all my questions - ordered on friday - arrived monday am - set them up as soon as they arrived, plugged them in JOB DONE - thanks :-)… Read Full Review

Itcsales's Comment

Written on: 18/05/2016

Hi Urquhartzz161,

Thank you so much for the positive review. We are happy to know that we managed to answer all of your questions and that you are satisfied with the monitors.

We look forward to doing business with you again in the future.

Many thanks,

ITC Sales

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★★★★★

“Good service, more than expected”

Written on: 27/01/2016 by TGAoW (1 review written)

I have bought two recon Dell desktop PCs from ITC Sales. Both identical but I also purchased a second HD for one as an additional item. ITC offered to install this FOC and test it, which was both unexpected and appreciated. The condition of both machines was excellent and were delivered in a timely way. I am just about to purchase two more machines from them, hence me writing this review… Read Full Review

Itcsales's Response to TGAoW's Review

Written on: 02/02/2016

Hi TGAoW,

Thank you so much for taking the time to leave us such a positive review, we're happy to hear that your experience with us was a positive one and that you have already placed a second order.

Thank you for being a loyal customer and we look forward to doing business with you again.

Many thanks,

ITC Sales

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★★★★★

“Superb Service.”

Written on: 06/11/2015 by teamdoa (1 review written)

I recently purchased an item from ICT Sales which was a great price and arrived promptly. Unfortunately, a cable was missing from the box that was required to operate the device. ICT Sales handled the issue quickly and efficiently and managed to locate and order the cable (which was very hard to obtain) within a few days. The cable was eventually sent propriety mail to me. … Read Full Review

Itcsales's Response to teamdoa's Review

Written on: 18/11/2015

Hi teamdoa,

Thank you so much for the positive review. We are happy to know that you are satisfied with our products and that we managed to resolve the issue to your satisfaction.

We look forward to doing business with you again in the future.

Many thanks,

ITC Sales

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★★★★★

“My faith in online shopping restored.”

Written on: 22/06/2015 by SuzieSueSue123 (1 review written)

I've tried ITCsales after many months of staying away from buying online. I've had really bad experiences and did not want to get burned again. I really needed a cheap but reliable laptop for my website, so I thought I'd try buying online again. Before I went ahead, I made sure to go on various forums first to see what others thought of buying factory graded vs brand new ones. I really wanted something for less so brand new was kinda out of the question. Since ITCsales had so much great… Read Full Review

Itcsales's Response to SuzieSueSue123's Review

Written on: 30/10/2015

Hi SuzieSueSue123,

Thank you so much for the positive review. We are happy to know that you are satisfied with our products and service.

We look forward to doing business with you again in the future.

Many thanks,

ITC Sales

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★★★★★

“I love my new laptop from ITCSales”

Written on: 27/04/2015 by judy.brunswick.123 (1 review written)

I bought a factory graded Dell Latitude E6420 from them a couple of months ago. I'm so happy with the purchase. I don't mind the little scratches on the body since it is working really well anyway. Plus, I can't afford a brand new one so this works great. The 3 year warranty gives me assurance that buying a product that's not brand new is safe. I would definitely go back for more down the line, as I think its worth the savings. Itcsales also delivered fairly quickly with no issues and a… Read Full Review

Itcsales's Response to judy.brunswick.123's Review

Written on: 30/10/2015

Hi,

Thank you very much for leaving us a positive review. We're happy to know we have fulfilled your needs.

Thank you for being a loyal customer and we look forward to doing more business with you.

Many thanks,

ITC Sales

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★★★★★

“ITC Sales is an excellent cheap Dell retailer!”

Written on: 15/04/2015 by bensongray (5 reviews written)

I've been shopping around for a new LED widescreen monitor for months but most sites and stores are way over my budget. I was lucky enough to find ITC Sales online and learn that they have cheap monitors. I got my order pretty quick and had no issues with communication at all. Will definitly come back to them for more in the near future!… Read Full Review

Itcsales's Response to bensongray's Review

Written on: 30/10/2015

Hi bensongray,

Thank you so much for the positive review. We are happy to know that you are happy with our products and service.

We look forward to doing business with you again in the future.

Many thanks,

ITC Sales

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★★★★★

“Great service over the years”

Written on: 30/10/2014 by Joncomm (1 review written)

Have been dealing with ITC for about 10 years purchasing various items including laptops, desktops and printers. I Have always received excellent products at competitive prices backed up with friendly service. He has always gone that extra mile to match a product to my requirements and to fit within budget. Overall I would recommend them to anyone looking to make savings on the procurement of their IT equipment… Read Full Review

Itcsales's Response to Joncomm's Review

Written on: 13/04/2015

Hi,

Thank you very much for leaving us a positive review. We're happy to know we have fulfilled your needs.

Thank you for being a loyal customer through the years and we look forward to doing more business with you.

Many thanks,
ITC Sales

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★★★★★

“Excellent service”

Written on: 21/10/2014 by Ritchieaf341 (1 review written)

The item I bought, the Dell PDB1000A 1TB 2.5" Portable USB 3.0 Backup HDD 92NKH, was the cheapest I could find anywhere. I was a bit unsure of what I would be getting (because I'd never heard of ITC Sales and didn't know if they could be trusted) but just decided to take the gamble. The item is exactly as described and works as expected. And, it was delivered within 48hrs. The whole experience with ITC Sales was very smooth and I definitely recommend them when looking for anything that has to… Read Full Review

Itcsales's Comment

Written on: 13/04/2015

Hello,

Thank you so much for the positive review. We are very happy to have provided you with a great product and service.

Do come back again if you ever need any more affordable computer hardware.

Many thanks,
ITC Sales

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★★★★★

“Highly Recommended Supplier”

Written on: 20/10/2014 by Castrosa11 (1 review written)

We have used ITC Sales on three separate occasions and found their service to be second to none. We contacted them by phone moments after placing recent order (paid for on-line) and they were able to revise the order with no fuss. All equipment delivered has been on time and in near perfect condition… Read Full Review

Itcsales's Comment

Written on: 13/04/2015

Hi,

Thank you so much for the positive review. We are happy to know that you are satisfied with our products and service.

We would be glad to do business with you again in the future.

Many thanks,
ITC Sales

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★★★★★

“Great product, quick delivery”

Written on: 19/10/2014

There isn't much to say about this product or the service; it met my expectations perfectly. The product is exactly as it was advertised, and the speed of dispatch and delivery was second to none. Frequent updates were provided through email and SMS, including updates on when and how my delivery was progressing. It arrived quickly, and in perfect condition, so what more could I want?… Read Full Review

Itcsales's Comment

Written on: 15/04/2015

Hi,

Thank you so much for the positive review.

We are happy to meet your expectations and would be glad to do business with you again in the future.

Many thanks,
ITC Sales

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★★★★★

“external hard drive”

Written on: 18/10/2014 by Hezekiah497 (1 review written)

very good and quick service, arrived within three days with tracking all the way, good communication, product was good value for money, would use company again… Read Full Review

Itcsales's Comment

Written on: 15/04/2015

Hi,

Thank you for taking time to leave a good review for us. We are very happy that we have rendered good service - this is our primary aim in every transaction.

We would be glad to do business with you again.

Regards,
ITC Sales

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★★★★★

“Great service well done”

Written on: 16/10/2014 by Palmer70 (1 review written)

Very good comms, delivery was quick and on time. Good prices as well, phone was answered within 1 min… Read Full Review

Itcsales's Comment

Written on: 15/04/2015

Hello,

Thank you for your positive review. We are very happy know you are satisfied with our product and service.

We'd love to do business again with you in the future.

Regards,
ITC Sales

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★★★★★

“Arrived just as ordered”

Written on: 15/10/2014 by KassidyGillespie (1 review written)

This was ordered as a result of an offer that I saw on an email and it arrived just as expected in two days. It was 1TB hard drive at a good price… Read Full Review

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★★★★★

“Incredible customer service. ”

Written on: 07/07/2014 by mikeyevs (1 review written)

You are never sure what to expect when buying on-line, and it is always a concern if something does not work when it is delivered. I received a touch screen monitor which I could not make work, so contacted ITC support staff. The help I received was technically superb and the team tried everything to find the fault. Their courtesy toward me was first class. Sadly, it was not repairable through no fault of ITC (or myself), just one of those things. ITC collected the faulty item and replaced it… Read Full Review

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★★★★☆

“Good, Fast service”

Written on: 17/06/2014 by 274Ralston (1 review written)

Found it easy to use the website and order. Could have had more info. available on website as to exact specification but overall a good service, free delivery a plus!… Read Full Review

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★★★★☆

“Great efficient service”

Written on: 07/06/2014

Everything goes like clockwork !! what more can I say… Read Full Review

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★★★★★

“Fantastic, Speedy, Reliable Service”

Written on: 06/06/2014 by Beebe116 (1 review written)

Following a flood in our factory & offices on Friday I was given the job of getting some computers urgently ordered & delivered. My first contact was on the phone with Becky who was extremely helpful and saved the PC’s that I needed & urgently sent me through a pro-forma invoice. We arranged payment the same day and received all 15 computers the next morning (Saturday). Had to order another load of PC’s on Monday which I did online and once again they arrived next day. Excellent service… Read Full Review

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★★★★★

“Replacing my Multi Media Card into Dell inspoiron 580MT”

Written on: 07/04/2014 by Grajham (1 review written)

I found this site via Dell and was treated to a first class service. Ordering the part was very simple and user friendly.The time taken between ordering and receiving was just 2 days. The instructions regarding returns was very helpful. Fortunately I didn't need them because the replacement worked. I'm very impressed with ITC Sales I shall certainly use them again for any future spares I may need… Read Full Review

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