GuruAid Reviews - www.guruaid.uk.com

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★★★★★
4.8 / 5
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Latest Reviews

★★★★★

“excellent service .”

Written on: 28/10/2018

technician was very patient. i would recommend them to anybody. dont have to leave the house and they fix my computer by remote. ive signed up for 3 yrs . and i ring them regularly with my problems and they fix it there and then. all the technicians are great and patient… Read Full Review

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★★★★★

“GuruAid is a great service”

Written on: 03/09/2018 by JusticePurcell386 (1 review written)

I have been using GuruAid for approximately ??? many years. They have never let me down. They kept my computers running when I had a law firm and now they take care of my computer in retirement. ; o ) Thank you GuruAid for a stress free computer life. Highly recommended… Read Full Review

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★★★★★

“Great Service ”

Written on: 18/08/2018 by CoachMark (1 review written)

I needed on line support for my e-mail - (I use Incredimail) Not every on line support companies knew how to fix the e-mail problem - but - Guru Aid - could - and they did. I am convinced they are the best. I highly recommend them. They are professional - respectful - and friendly - they do the job well. They also do followup - which i appreciate. Thanks guys!… Read Full Review

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★★★★★

“GuruAid is The Best”

Written on: 09/08/2018 by mendipng (1 review written)

I have not been with GURUAID for long. On the two occasions that I have contacted them I have found each technician of the greatest assistance. Like others I find it amazing the way he takes over and moves the mouse around all those mysterious aspects inside my computer, checking, cleaning,restoring, and leaving me with a machine that works perfectly. It is of such a help being able to conduct a conversation with the technician, and he does not leave me until he and his supervisor are… Read Full Review

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★★★★☆

“Great in home service ”

Written on: 21/06/2018 by Brucenjoyce (1 review written)

I just signed up for another 3 yrs with GA. I have used them for Six years and I am very satisfied with their service. They have always been able to resolve my problems. Very reputable company. The only cons are the sales pitch a few years ago. One guy wouldn’t let it go. Other than that , most techs are very polite and helpful. If you don’t like the one you have call back and get another one!… Read Full Review

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★★★★☆

“Microsoft fixing what is not broken”

Written on: 29/05/2018 by timothycrater (1 review written)

Due to the craziness if MIcrosoft updates and the removal of the homegroup as a result of these updates, all my files and document needed to be made accessible on both my computers. Guruaid wha has and always does a n excellent job when they work on my computers was able to accomplish this with one drives and setting up a network for me. This was accomplished in a professional manner and as quickly as possible. I am very happy with the service and professionalism that is always shown when… Read Full Review

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★★★★★

“Great service and even better responsiveness!”

Written on: 24/05/2018 by ATLGA (1 review written)

A recent Microsoft "update" crashed my computer and took my apps and data with it - you know, the update that Microsoft alerts you to via a little window'ed message. Thank God I backed up data the day before. I had another computer and tried to get in touch with Microsoft. That was a joke. So I googled, took a deep breath, and found GuruAid online and reached out. They were amazingly helpful and assigned a tech immediately. The fix took quite a while and went into a second day. I sat back and… Read Full Review

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★★★★☆

“Good, prompt service,”

Written on: 21/05/2018 by Drakey255 (1 review written)

I was having some problems and I contacted GuruAid. My tech was courteous and understanding of one not so computer literate. I was very pleased… Read Full Review

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★★★★★

“They saved my dying computer!”

Written on: 19/05/2018 by jtArsenault477 (1 review written)

I am so impressed with the person I dealt with with GuRuAid.Com, he was able to bring back a dying computer that know one else could or had hope for. His knowledge and patience is unparalleled, and it means the world to have someone just a phone call away when something of question arises. I increased my annual membership to 3 years just because of what he did, truly remarkable! I thank you GuRuAid and the person I dealt with! … Read Full Review

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★★★★★

“Technical support”

Written on: 21/03/2018

The tech support individual resolved the computer issue I was facing in one minute. This was the shortest time period I have ever experienced for the same problem. I would recommend Guru Aid to anyone looking for technical resolve and very polite THANK YOU. Satisfied Customer… Read Full Review

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★★★★★

“Had lots of patience dealing with my...”

Written on: 15/03/2018 by misakof5521p2572 (1 review written)

Had lots of patience dealing with my problems.Suggestions provided so, minor details could be handled by me. Recommend your services to others. Thank you … Read Full Review

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★★★★★

“Had problem scanning a document.”

Written on: 11/03/2018 by AsiaDelaney14 (1 review written)

Technitians are so polite and helpful that they go through with you in detail to resolve the problem. I have no words to express how good they are. I would recommend to everybody to reach out to GURUAID… Read Full Review

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★★★★★

“Satisfied Customer”

Written on: 27/02/2018 by Boyd316 (1 review written)

I've had the occasion to use my GuruAid account several times within the last few months. Each time the technician was very polite plus extremely competent in resolving the problem within a short time. I would recommend this company to any non-techie like me. Saved the day for me. shirle… Read Full Review

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★★★★★

“Clean up and virus removal”

Written on: 31/01/2018 by Longridge (1 review written)

I was very pleased with the cleanup and speed up. Most of all I had a Trojan virus which they took care of. They certainly know what they are doing. It is a relief to know they are there. The only down side is that took about four hours to complete… Read Full Review

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★★★★★

“Skype Sound Issues”

Written on: 16/01/2018 by elizabethlanier (1 review written)

I have recently been delighted with Guru Aids response to my Skype problem! The clean ups from them have been good since I started with them a year or so ago. Suddenly, a week ago, there was no sound from my side on Skype. I could hear the other side; they could not hear me. The technician at Guru Aid tried for a long time to fix the problem but was unable to resolve the issue. They told me that I needed one of their specialists and set a time for him to call. There was no call. This happened… Read Full Review

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★★★★★

“Tricky issue resolved”

Written on: 13/12/2017 by 256Dominguez (1 review written)

Last week Microsoft made many installations on my PC. One result was that I could no longer scan documents. Luckily GuruAid offered clever and cheerful assistance. Issue solved and GuruAid has another happy customer!… Read Full Review

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★★★★★

“Excellent service ”

Written on: 19/11/2017

I really like the availability of help and the length the technicians go to solve problems . They are friendly and even share sometimes what is going on in their lives and ask about our lives as well. We can laugh even though we have a computer issue . So glad we have the gurus… Read Full Review

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★★★★★

“Saipratik Excellent technician. He solved our problem...”

Written on: 18/11/2017 by KayleePutnam373 (1 review written)

Saipratik Excellent technician. He solved our problem well… Read Full Review

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★★★★★

“WHAT WOULD WE DO WITHOUT GURUAID?”

Written on: 12/11/2017 by sqHuffman354 (1 review written)

I cannot speak too highly of GuruAid and their technical assistants after 2 of them spent a long time today successfully sorting out the various problems with my laptop. I had to cancel an appointment I had midday, but it was definitely worth it because I am now able to use all aspects of my laptop. I would have no hesitation in recommending GuruAid to everyone. I am so very grateful for signing up with GuruAid and the annual fee I paid is money very well spent. Thank you GuruAid. … Read Full Review

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★★★★★

“for idiots like me”

Written on: 15/10/2017 by 1993Hoover (1 review written)

They were extremely helpful as I found it very hard to understand and they would go over each point very helpfully until I could understand and apply… Read Full Review

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