Awfull service

Click here if this is your business
★★☆☆☆
1.6 / 5
15% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

FJ1234's review of Zara Online - www.zara.com

★☆☆☆☆

“Awfull service ”

Written on: 20/05/2021 by FJ1234 (1 review written)

Do not order from Zara online. Their carrier "Paack" are terrible and left my parcel outside the front door of some random house and despite my numerous contact with them stating I had not received the delivery they did not want to know. Eventually they produced a photo of the parcel outside a white front door but my house and all of the other houses in the street have a blcak front door and this could be seen on google and also in the photo i supplied to them! Notified Zara who would only deal via online chat and they kept saying it was delivered so nothing they could do. I am a student who is now over £100 out of pocket please be wary of this company poor service!

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0