Disgusting customer service

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  • Customer Service

  • Quality of website

  • Value For Money

Thompson382's review of Zara Online - www.zara.com

★☆☆☆☆

“Disgusting customer service”

Written on: 22/06/2020 by Thompson382 (1 review written)

Very very disappointed with their customer service, been having issues with receiving my order three times now, error was on their system and nothing to do with me, my parcels got sent back to them without any proper explanation and reasoning, my problem never resolved and no option given. Non-existent customer service gets a BIG 0 from me. Never ordering again from Zara.

  • Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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