Terrible customer service

★★★★★
4.6 / 5
96% of users recommend this
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Tetburyman's review of Wool Overs - www.woolovers.com

★☆☆☆☆

“Terrible customer service”

Written on: 18/10/2021 by Tetburyman (1 review written)

Returned item and have been waiting nearly a month for refund. Shipping tracking confirms Woolovers received return. When I called to ask status, they tell me they have "unopened containers full of returns" sitting on their dock. Essentially, their response was a shoulder shrug of indifference.
If you have to buy an item from this company, go through a 3rd party who isn't indifferent to their customers, Amazon or whoever.

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    Goods purchased & cost

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    Delivery

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