Star Leotards Reviews - www.star-leotards.com

★★☆☆☆
1.9 / 5
24% of users recommend this
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Latest Reviews

★☆☆☆☆

“Bunch Of Charlatans!”

Written on: 20/08/2021 by Bows (1 review written)

I ordered a personalised leotard, shorts, hoodie & t-shirt for my son from them. Took months & many emails before I finally received the leotard & shorts in the wrong colour & no hoodie or t-shirt. I was so polite & supportive to them & very patient, but they ended up stopping responding to emails, telephone numbers were not in operation, address is a shared business address in Manchester. Never got my money back & never got the hoody or t-shirt paid for & no rectification of the leotard &… Read Full Review

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★☆☆☆☆

“Never received my order but they took my money ”

Written on: 21/03/2019 by LouiseKB (1 review written)

I ordered a persnonalised leotard and shorts for my daughter’s birthday in January and they have never arrived. I have emailed this company and received no replies. From looking online they seem to have ceased trading or disappeared, taking everyone’s money with them. Should they re appear- do not order from this company ever!… Read Full Review

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★☆☆☆☆

“order never recived”

Written on: 06/03/2019 by alanwood123 (2 reviews written)

ordered leotard for granddaughter for xmas sent wrong one emailed sent pictures as requested said they would send right one before xmas never turned up emailed loads of times would not answer emails had to get in touch with bank to get my money returned would not deal with this company again just don't care about customer would have had more luck talking to a brick wall wish I had read revues before ordering for them do not use them uslees… Read Full Review

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★☆☆☆☆

“Bad guys”

Written on: 31/01/2019 by Dannai289 (1 review written)

Stay away from them. They wont post your order. … Read Full Review

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★☆☆☆☆

“Made payment for 28 leotards and never got them”

Written on: 30/01/2019 by Newmandn47 (1 review written)

Never ever buy anything from this company. In April 2018 we ordered our clubleos. We made the payment of £420 and the company never delivered our leos. They have promised to send the money but nothing. Last thing we did hear from them was in November where they promised to send us pur money. They won't respond to our e-mails and keep blocking us on Instagram when trying to contact them now. As they now have taken a pause with their company it is pretty clear this so called company stole our… Read Full Review

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★☆☆☆☆

“Avoid this company”

Written on: 12/09/2018 by MarinHalsey93 (1 review written)

After purchasing from Star leotards we had to send several emails chasing delivery to all we got back was a story saying it had been dispatched. Then 3 weeks later after more unanswered emails we had no choice but to contact our bank assuming the company was fraudulent. At this stage we had told star leotards we were going to do this but they still didn’t have decency to reply. Only after doing so did our purchase arrive. Due to the time frame approx 8 weeks we had given up and purchased the… Read Full Review

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★☆☆☆☆

“No ITEM received”

Written on: 20/03/2018 by Juanu422 (1 review written)

This company shouldn't be trading. i ordered a leotard on 8th Feb 2018 and now still haven't received it. I have emailed them numerous occasions, every week i was told it would be with me this week. Once they asked for my order confirmation again and they would post and give me the tracking details. surprise surprise no tracking details or now no reply to emails when requesting a full refund. Complete waste - NO ONE EVER BUY FROM THESE Looking on this review site im not the only one to have… Read Full Review

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★☆☆☆☆

“Unhappy customer ”

Written on: 11/03/2018

This is the only ever review I have written, and only because I feel so strongly about the way star leotards have been so unprofessional as a company , I ordered my daughters leotard on the 6 th of December and was told it was going to with me before Christmas I then followed it up and after telling me that yes I would have it in time for Christmas I was then emailed to say first week in January after numerous emails and proof Of order I sent an email asking for a refund in which i had to send… Read Full Review

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★☆☆☆☆

“ABSOLUTELY HORRENDOUS !!!!”

Written on: 02/02/2018 by samanthakeith (1 review written)

DO NOT USE THIS COMPANY... I’ve received 2 faulty air tracks, glue all over them, puncture holes in them, absolutely horrendous quality! Communication started well till I wanted a refund! Now they will not reply to me! It’s now 3 months since I ordered, I’ve spent £300 and have nothing to show for it!… Read Full Review

Janejj's Response to samanthakeith's Review

Written on: 03/02/2018

I am in talks with the credit card company for a full refund. Our track was awful but he has insisted there is nothing wrong with it!

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Samanthakeith's reply to Janejj's Comment

Written on: 03/02/2018

I too am trying the credit card company but if I have no luck I will take them to small claims. It’s terrible that businesses like this are allowed to operate! They basically just take your money and run

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★☆☆☆☆

“Poorly made”

Written on: 02/02/2018 by Haydeny21 (1 review written)

I am unsure how star leotards continue to trade. The 6m air track we purchased is of a sub standard quality. Seems difficult to inflate and I'm having the same issues as other reviewers! I've emailed but had no response. Shocking. I have reported the company to trading standards… Read Full Review

Leakev17's Comment

Written on: 19/02/2018

There should be a product recall as they are dangerous as they don’t fully inflate! So disgusted in ours that we brought our daughter for Christmas and waited 6 weeks for, all that money and she can’t use it.

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★☆☆☆☆

“Awful air track ”

Written on: 01/02/2018 by Annar422 (1 review written)

These air tracks are not safe. They do not inflate like the "proper" air tracks! Please do not buy. I'm going to ask for a refund as my boy could hurt himself with this! Customer service is bad… Read Full Review

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★☆☆☆☆

“No show leotard”

Written on: 29/01/2018 by Kate.owens78 (1 review written)

Same issue as other star leotard reviews, ordered personalised leotard for daughters christmas pressie, was promised it was 'in the post' 'be with you next week' so many times. Was promised it would be with me in time for Xmas after asking them if they could not fullfill my order to please let me so I can order from elsewhere and not disappoint my daughter. After chasibg again, was informed on 21st Dec it was being worked on that day. Got email that night off them stating they was sorry but… Read Full Review

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★☆☆☆☆

“DO NOT ORDER FROM THIS COMPANY”

Written on: 25/01/2018 by pparish (1 review written)

I ordered a leotard on 30th November and they "guaranteed" it for Christmas. I chased them a week before Christmas and they said they had sent it out! This was a complete lie as the next email when I chased them in early January said they could do it now or give me a refund. It's 25th January and I am still waiting. I also have a VERY disappointed 8 year old niece… Read Full Review

Katefinch-Owens's Response to pparish's Review

Written on: 27/01/2018

I've had the exact same issue! Ordered on 10th October was told and promised it was on its way, will be posted and promised it would be with me all the way until 21st December when I was told it would not be with me. I'm still waiting for it! Had a sad 7yr old on Xmas day. He apologised and said it was machinery issues. I was told last week I would get it this week but it's another no show. I've requested a refund. Nobody is now replying to my emails. Not happy.

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★☆☆☆☆

“Awful experience! Do not buy”

Written on: 18/01/2018 by Long1955 (1 review written)

I've had nothing but issues with this company. Ordered an air track which is faulty and thy are saying it needs more air! It is impossible!!! The item is not inflating fully! Now not answering my emails! Luckily my bank are taking it into their hands! As they say.. buy cheap... buy twice!… Read Full Review

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★☆☆☆☆

“Club Leoatard”

Written on: 14/01/2018 by DominickMcAllister233 (1 review written)

I have been ordering my club leotards from Star Leotards and it started off really well. I put in a new order for two leotards on the 30th October and I am still awaiting delivery they have now stopped answering my emails. I really do not know what else to do, the service is really poor… Read Full Review

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★☆☆☆☆

“absolutely terrible”

Written on: 25/12/2017 by Toriy485 (1 review written)

I ordered an air track from here and when it arrived it was dirty and scratched, it came with no instructions on how to set up. It took ages to blow up, and It blew up most of the way but when it got to the end all the air came out. I finally was able to blow it up all the way and I started to use it. It was awful as it felt like it wasn't blown up enough, and you touched the floor when you jumped. I ordered a new one and sent the old one back and it came exactly the same. very disappointed and… Read Full Review

Janejj's Comment

Written on: 17/01/2018

Did you get a refund? I'm having the same issues

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Janejj's Comment

Written on: 17/01/2018

I'm having the same issues. Did you get a refund ?

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★★★★☆

“Quick delivery, good quality and good value for money.”

Written on: 12/10/2017 by Jemb13 (1 review written)

Ordered the ladybird leotard and my daughter loved it. Thought i had ordered too close to her birthday but arrived a lot earlier than stated so was able to give it to her on the day. Will definitely order more leotards from here again. Also know a lot of other mums from my daughter's gymnastics club who order regularly from star leotards as good quality and good value for money. I was told by word of mouth about the website and I will also pass on to other parents from the club… Read Full Review

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★★★★★

“Amazing Leotard and Great Value for money ”

Written on: 10/10/2017 by KarenVaughan (1 review written)

I have now purchased 7 leotards from this company. They are all very unique and my daughter has had fantastic feedback about them! They are amazing quality and fantastic value for money. The customer service is excellent and I have always had a reply in less than an hour! In some cases the company have also been able to send out certain leotards for me to receive next day! I cannot recommend this company enough and I will certainly be purchasing more of them in the future ❤️… Read Full Review

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★★★★★

“Great service, super fast delivery. My daughter was...”

Written on: 05/10/2017 by CarolynWyatt (1 review written)

Great service, super fast delivery. My daughter was thrilled with her Pug Leotard. Great value for money & so many comments from her gym buddies! Thanks Star Leotards!… Read Full Review

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★★★☆☆

“Lovely leotards...”

Written on: 05/10/2017 by JoshDickson (1 review written)

I have bought quite a few leotards from star leotards and they are Lovely and very good price. unfortunately the service could be better, but I think the company is finally sorting themselves out, I hope so anyway as I would still like to buy more leotards. It would be nice if there was a phone number to speak to someone rather than email. The postage is quite high it would be nice if it was only one price no matter of how many products you buy. The costumer service needs to improve and things… Read Full Review

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