Premier Man - Reviews - www.premierman.com

Click here if this is your business
★★☆☆☆
2.2 / 5
26% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Premier Man - www.premierman.com - Ask a question now

Media Gallery for Premier Man - www.premierman.com

Premier Man -  www.premierman.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“EXPENSIVE INTEREST RATE ON PERSONAL ACCOUNT”

Written on: 26/07/2019 by Shieldswm1952 (1 review written)

Joined premierman.com a few years ago with no problems .The quality of their good is pretty good but expensive . BEWARE AVOID THE PERSONAL ACCOUNT I received a leaflet through the post a few days and I noticed their interest rate has now risen to a massive 69.8% from around 50% ish when I first joined them a few years ago . No email or correspondence regarding this massive interest rise ,this also applied to the stuff I had ordered in the past . YOU CANNOT TRUST THIS COMPANY AVOID ! … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“How they make their money ”

Written on: 19/03/2018 by Keenevm97 (1 review written)

I am convinced that Premier Man make their money by providing a substandard level of service and then "try" to sort it out on their premium rate helpline. Trying to pay is a joke so I send a cheque now and let them have the expense of banking it. No one should deal with a company that charges for customer service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Do not use this company”

Written on: 26/02/2018 by pollyposhpup (2 reviews written)

I saw an advert in a national newspaper for some good priced shoes which looked comfortable. I ordered 4 pairs by phone, paying the total amount. After several weeks I received an email saying I had been reimbursed for 1 pair of shoes which had been damaged in transit. I phoned to enquire when the other shoes would be delivered and was told in the next few days. Within the week I received an email saying I was being reimbursed for the other three pairs which were also damaged in transit. I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Disgusting”

Written on: 13/12/2017 by estherdodd (1 review written)

I am utterly disgusted at the fact my grandad has used this service to order myself a Frozen hamper for Christmas to help with feeding my family over Christmas and for £69 I have received 12 items some with prices of £1 on! I do not have the heart to tell my grandad about the disappointing hamper you have provided. I cannot even find the hamper advertised on the website so assume it may only be in the magazine's in which my grandad has used and been totally mis sold! I hope and will… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“AVOID!”

Written on: 13/11/2017 by JacobyButler (1 review written)

Consistent delivery issues, customer services repeatedly ignored my correspondence, garments incorrectly size labelled. Generally very poor - avoid… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Grubby, greedy parasites. NO customer service. ”

Written on: 24/10/2017 by Gazza.1961 (1 review written)

My partner ordered a jacket for me on 15th of October and was told she would receive the jacket " within 3 to 5 working days". Today, 24th OCTOBER she phoned only to be told it will be delivered on 24th NOVEMBER ! Absolutely pathetic and unprofessional . Grubby parasites that only care about greed and profit. Customers seem to be vermin to them. NEVER, ever would use them for their appauling treatment of `valued` customers… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Great product,price and delivery”

Written on: 06/08/2017

Saw a Premier Man advert. for shoes in a weekend newspaper magazine. I have size 12 shoes and wide fitting and noticed that they were offering CUSHION WALK MENS SHOES WIDE FIT, size 12 for an amazing £12.50. Sometimes depending upon the style of shoe, I need a size 13, but decided to take a chance and ordered a brown and black pair. The shoes arrived just three days after ordering on-line, and they not only look great, but fit perfectly. So ordered another black pair for reserve and a pair… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Poor Customer Services”

Written on: 20/06/2017 by daren186 (1 review written)

I have been a customer for premierman for nearly 5 years and am shocked at the level of poor service I have recieved, 3 months to wait for an item of which they cancelled and reordered and I still have not got it. Now cancelled. No calls or help from their customer service team, I have to call their premium rate line to chase my delivery. Obviously not a valued customer just another number. The worst thing about this company is 95 percent of the time they get it right but when they get it wrong… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Very good service ”

Written on: 13/06/2017 by Goodehe422 (1 review written)

Always had excellent service from customers services,polite,helpful and always there for the customer… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“Quality lacking in all departments”

Written on: 23/02/2017 by MaeveShepherd38 (1 review written)

I have ordered twice from Premier Man and the first time it was hassle free. I bought a few sizes to try and kept the ones I needed. Returning was straight forward. I then ordered again later for jeans and they were atrocious. Fit and quality was bad and it turns out that the returns period is 14 days! I ended up paying nearly £20 for nothing. Now the first order I had is falling apart in record time as well. I could recommend this company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“GREAT SERVICE !”

Written on: 05/08/2016

Always found PM's service to be efficient, whether keeping items or on the rare occasion returning them. Never had a bad experience and in the main have felt the goods are quality, as are the prices. Would recommend happily and will continue with my custom. I have no negative comments to make… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“No delivery and they tell lies.”

Written on: 31/07/2016 by OldWomble (32 reviews written)

Over a week ago I ordered several items from this company. 10pm Friday night I received an email from them telling me they had delivered my parcel. When I queried it with them I was told it was left in a safe place. Strange considering I was at home all day! I checked around and nothing. I even looked back on the security cameras in case I had missed them somewhere but, no, nothing despite them being adamant that they had delivered. Contacted them again and told in a very couldn't care less way… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“never again”

Written on: 22/05/2016 by missnobody (1 review written)

I ordered trousers over a week ago...when ordering it stated they were IN STOCK....or I wouldn't have ordered...they sent an email confirming my order..and that's when I noticed that they were actually out of stock and wouldn't be available till 27th.....2 weeks after they were ordered. I don't give these companies a second chance.....so a BIG NO from me another customer they have lost… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Do not deliver”

Written on: 07/02/2016

Ordered, waited for email to let me know order was ready to collect. Next contact was a confirmation of refunf and returned goods.(which I needed) . no clothed and no money yet either) poor … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Premier Company”

Written on: 22/01/2016 by Nadiaw195 (1 review written)

Highly recommend this Company. Excellent customer service. I have been a customer for several years and I have never been disappointed with the service. Very easy to return goods and deliveries are prompt and arrive on time. Premier by name and Premier by service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Terrible”

Written on: 12/01/2016 by BigBiscuit (1 review written)

Ordered and paid for products via telephone as well as paying extra for express delivery. Waited in for order to arrive STILL WAITING. Telephoned asking where my order was told that the items were not in stock and the money will be returned to my account within 5 days, no correspondence advising me of this ? Put through to another department to be told the items were in stock ? Absolute shambles !!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“beware premier man”

Written on: 27/08/2015 by pepedis (1 review written)

Beware this company.I had a dispute with them over a £3.50p postal charge and when I checked my credit rating it was very poor. I was shocked as I had never in my life been in any form of debt.on investigation I discovered that because of the £3.50p postage dispute.Premier man had entered me as a poor payer and ruined my credit rating.I am having the most difficult time trying to restore it even though premier man have wiped the slate clean and apologised. So beware all just for £3.50p your… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“poor, very poor, very very poor!”

Written on: 28/06/2015 by KieranClark26 (1 review written)

order placed, told it will be sent in 14 days,20 days later phoned to find why still not arrived, to be told none in stock, and do not know when stock will be in, don"t think they cared!!!!!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“DISGRACEFUL !!!!”

Written on: 18/03/2015 by Daniela66 (1 review written)

On Saturday 14th March 2015 – I placed an order over the telephone. I specifically mentioned that I did not mind waiting for the arrival of my delivery – the following Saturday – as I was away all week, and not home until after 7pm during the week after work. The agent perked up, and assured me that a delivery was possible the next day – Sunday and it would be guaranteed to arrive between 9am and 1pm for a small additional fee. I was quite surprised to hear this – as I didn’t… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“Not happy about customer service”

Written on: 19/09/2014 by Barton73 (1 review written)

I ordered 2 peres of jeans the same size for my husband he tried 1peir on thy where ok but to long so I shortened them both as they where the same size then when he put the other pier on the wast was the rong size I could have just sent them back with out saying eneything but I am onest so I rung up and was told he should have tried both pears on befor shortting them so I lose £20… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview