OMG Fashion - www.omgfashion.com

Outfit purchased 17th September it's now 5th October money taken from my bank account.

Item was never dispatched!

My 12 emails never replied to!

My bank is now dealing with this transaction and I have taken it further.

AND IT AUTOMATICALLY FILLS IN YOUR CUSTOMER SERVICE EXPERIENCE SO YOU CANT GIVE AN HONEST ACCOUNT OF THERE SHAM AND THE SAME REGARDING WEBSITE.

AVOID AT ALL COSTS

Bought two items, faux leggings, returned as to big, sent back on time, requested a refund which I never have received!

There I emailed customer service who were unfriendly, very rude and not helpful at all, they confirmed my items had been returned to them, however I never received my refund, I chased and chased.

Do not buy from this company as you won’t get a refund for returning items and you will not experience good customer service!!

Awful to deal with. Quick to take money but still no refund months later!

Never received my order, they have threatened to take me to the police bad customer service they’re rude they will not give me a refund or a replacement. They threatened to take me to court as well. Customer service is awful. Also asked for a contact number to speak to the manager and refuse that as well so now going through my bank to see if I can get my money back that way! I’ve also written a review on TikTok and Facebook, but they blocked me from the Facebook account after I read the review!

No refund been 3 weeks now and have sent my proof of postage back and it’s been delivered. They are ignoring me and awaiting a refund. Will be reporting to my bank. Asked the lady on WhatsApp as I found the company number online and she was so rude. She stated I own the company, 14-21 days it takes, hundreds to check daily, quality check, check if worn, washed, damaged etc

shame on you whoever owns this company.

Orderd back in June returned due to late arrival and poor quality still havent recievwd my refund no one answers emails 4 months I've been chasing my refund for and nothing absoultly furious paying for something I don't have and returned promptly sent all information of proof of returns and still nothing

I would never order from this company again. I received the items, which I must admit were not great quality. I returned 2 out of the 3 boxes hints that I ordered and sent a copy of the return receipt and I still have received no refund this was 6 weeks ago - I am having to pay for items that I have returned and have proof of but no refund !!!!!!! Absolutely hideous company - would never use again

I returned all the items I purchased unworn with tags still attached as the quality was very poor and items did not suit.

As I did not pay for a tracked return through Royal Mail. Omg fashion have denied receiving my return and are not refunding me for my purchase.

I would not recommend ever ordering from their site as they are dishonest and can not be trusted to refund you should you return items to them.

£80 out of pocket and by reading other reviews they are doing this to everybody!!!!

This company is the worst customer service I have ever experienced in my life!! Do not order from them.

The male who I spoke to regarding my missing parcel was extremely rude and a horrible person!!

Shouldn’t run a business if you have 0 customer skills!

Disgusting company. Items returned 14/06/22 NO REFUND. ignoring emails!! I’m £100 down plus the £5 I payed to return items. Clothes are cheep awful material. Please honestly do not order from these. I wish I had review before ordering!! Disgrace of a company! I’m still battling for my refund and I will make sure I get it back!

Ridiculous company, shocking customer service! I have all the proof of the returned items and they have kept my money.NO REFUND AT ALL. This has happened to so many people. THIS COMPANY NEEDS TO BE REPORTED AND CLOSED DOWN. I myself have reported them. The have also broke the consumer act 2015! Check nasty clothing ❌❌❌❌❌❌❌❌❌❌STAY CLEAR❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌