0 grading if I could - manager refused to speak to me

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DaxThomson's review of Miss Selfridge www.missselfridge.com

★☆☆☆☆

“0 grading if I could - manager refused to speak to me ”

Written on: 10/08/2019 by DaxThomson (1 review written)

they have a horrible customer service. I wanted to speak to the manager and they said that the manager is not going to give me a call back as this is not their problem- terrible customer service and very disappointed that the manager she refused to speak with me. The person on the phone raised his voice and he was very irritated that i even called- will not ever buy things online as they are not helpful at all even when it is their fault. They have delivered to a wrong address and on top of that i have stated that i need my items in the next few days as leaving in holiday- stated that is not their problem and said that i have to wait and they will decide later on- Guys, the customer service is so horrible and i have spend around £50 for 3 pairs of shorts and now I am at loss due to them and they even refuse to speak to me

  • i did not even received my order

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

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