Lilly's Little Luxuries Reviews - www.lillyslittleluxuries.com

Click here if this is your business
★☆☆☆☆
1 / 5
6% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Media Gallery for Lilly's Little Luxuries - www.lillyslittleluxuries.com

Lilly's Little Luxuries - www.lillyslittleluxuries.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Did not revieve order”

Written on: 26/02/2020 by Lydiancesar (1 review written)

I ordered my daughter a necklace in September 2019 for her birthday. I NEVER received it ! Here we are in February 2020. I cannot contact an actual person. No response on my e-mails. They did minus my $23.00 of course. I will tell all my friends and family to never order with this horrible company !! … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 6 0
★☆☆☆☆

“DO NOT ORDER ”

Written on: 30/01/2020 by Issac217 (1 review written)

I ordered from them 11/19/19 it is 1/30/20 and I still havent received it. They responded saying go to my post office which I have done everyday, and I told them that. They have yet to respond, I contacted them on January 27th because the package showed delivered to my mailbox but had specific instructions to deliver the office… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 3 0
★☆☆☆☆

“Beware Do not order”

Written on: 19/01/2020 by Apple69 (1 review written)

My daughters ordered a necklace for my 50th birthday, it was ordered December 8th and of today I still have not received it. It’s January 18th. My daughters spent their hard earned money. Do not buy from this company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 5 0
★☆☆☆☆

“Beware Do not order”

Written on: 19/01/2020 by Apple69 (1 review written)

My daughters ordered a necklace for my 50th birthday, it was ordered December 8th and of today I still have not received it. It’s January 18th. My daughters spent their hard earned money. Do not buy from this company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“I ordered a necklace with an 18 inch chain. After a...”

Written on: 03/01/2020

I ordered a necklace with an 18 inch chain. After a long wait I finally got the necklace and it is the length of a baby choker. I immediately contacted the company and got a response of "did you order the enhancer?" It is not January and I am still trying to get the correct length chain. I send them a picture of the chain next to a measuring instrument. I did and they responded to unhook the necklace and lay it straight out.(how insulting) An 18 inch necklace should lay way past your neck and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 3 0
★☆☆☆☆

“I ordered a necklace in September 2019. It’s end of...”

Written on: 16/12/2019 by Tatiana_khvasko (1 review written)

I ordered a necklace in September 2019. It’s end of December and I have no necklace . I tried to reach them via their support team , no sense . They don’t reply to my emails . I asked for a full refund and the guy told me they can make a return of 70% only so I agreed to wait for the necklace and now they disappeared with my money .Never recommend, it’s not professional… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 5 0
★☆☆☆☆

“Do not waste your time or money”

Written on: 24/11/2019 by Kaylakristensen (1 review written)

Do not waste your time or money. I ordered SIX necklaces and did not receive one. Their customer service is a joke. I was told I would not get a refund but I would receive 15% off of a new order.. What?! Who are these people… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 2 0
★☆☆☆☆

“Order at your own risk”

Written on: 18/11/2019 by Chanin (1 review written)

After waiting over a month to get my order of 6 bar necklaces, one arrived broken. I've now been emailing their support email for over 2 weeks. The only way to get a response is to leave a negative comment on their FB page, which them disappears and they contact you. Now, instead of giving me a new chain they want to give me 20% off a broken necklace. I NEVER leave negative reviews, but this place is AWFUL… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 2 0
★☆☆☆☆

“Terrible customer service.”

Written on: 28/10/2019 by Feven (1 review written)

Very bad customer service plss ppl dont order anything from them.. I ordered mine back in September and havnt heard anything from them. And the tracking says the same thing from the day I ordered till now.. PLS i advise everyone not to buy anything unless you want waste your time and money.. i have already contacted the Online Fraud customers service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Krys1010's Response to Feven's Review

Written on: 13/11/2019

hello,

The same thing happen to me. It looks like my order is finally almost being delivered. This company is from China so, I'm assuming that's why it's taking so long to delivered. Definitly false advertisement as far as shipment. Will see hoe good the quality of the product is...

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 4 0
Read 1 Comment
★☆☆☆☆

“Terrible customer service, do not order ”

Written on: 19/10/2019 by Sarahdewi (1 review written)

Terrible customer service. The tracking number they provided doesn't show up on any tracking sites, customer service doesn't understand me and when I post a negative comment on any of their photos they delete it. Do not order from this company. Wish I would have read these reviews except the ones on IG and their page. Stupid me. I even paid extra for fast handling, tracking and skipping the line. Took 2 weeks before it even got shipped and haven't seen it in my mailbox yet… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 8 0
★☆☆☆☆

“Poor customer service”

Written on: 17/10/2019 by Momldoit (1 review written)

I have received someone else's order after WAITING six weeks for mine. If your waiting on a necklace with the names, Bailey, Abigael, Sean and Sophie. I have your necklace, email me and I'll get it to you. You probably won't see it otherwise… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 5 0
★☆☆☆☆

“Hide ya kids hide ya wife”

Written on: 14/10/2019 by willdixon (1 review written)

The comments ar fake AF on Facebook DO NOT ORDER from this company they delete comments on the Facebook page I ordered a necklace on 9/5/19 and its 10/14/19 and I'm still waiting..I tried to track it and it's not even in the system. Dont fall for it… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 6 0
★☆☆☆☆

“Worst place I have ever ordered from”

Written on: 04/10/2019 by Emiliarosa (1 review written)

I NEVER and I mean NEVER write reviews but this company is pathetic. I ordered my necklace over 3 weeks ago. When I first ordered the necklace they said 7 business days and then when I reached back out they said ten. Then when I reached out again they said they would put my necklace first in the queue. Now it’s 5 days later and nothing. I reached out two days ago with no response. DO NOT WASTE YOUR MONEY. THE REVIEWS ON THE WEBSITE ARE FAKE AF. THIS COMPANY IS TERRIBLE! AND THERE IS NO WAY… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Virginiakane's Response to Emiliarosa's Review

Written on: 06/10/2019

I’m waiting for an order now. Hope it comes soon or I am contacting my credit card people.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Willdixon's reply to Virginiakane's Comment

Written on: 14/10/2019

Get ur money back asap

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Willdixon's Response to Emiliarosa's Review

Written on: 14/10/2019

Exactly even on Facebook u can see it clearly says like 60 comments but u got to look and it's on 20 ..that means they deleted the comments...if been waiting on mine for almost 6 weeks. This company is straight BS

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 4 0
Read 3 Comments
★☆☆☆☆

“Terrible service!”

Written on: 30/09/2019 by Lindaj1978 (1 review written)

DO NOT ORDER FROM THIS COMPANY! IF I COULD GIVE A LOWER SCORE THAN ONE I WOULD! STILL WAITING FOR A ORDER FROM 9/13/19 EXCUSE AFTER EXCUSE DO NOT I REPEAF DO NOT ORDER FROM THIS COMPANY… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Piliar's Response to Lindaj1978's Review

Written on: 02/10/2019

I ordered the same day as you and they gave me excuses my order is a birthday gift and if its not here in time im pissed!!!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Mssoto's Response to Lindaj1978's Review

Written on: 28/10/2019

You are going to be even more upset when you receive it. Very poor quality!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 3 0
Read 2 Comments
★☆☆☆☆

“bad customer service!”

Written on: 12/04/2013

bag ok but itam missing emailed and rang over 10 times now no responce! not happy!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Josephwheeler's Comment

Written on: 17/09/2019

What did you order? How long did shipping take?

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Monetsharee's Comment

Written on: 23/09/2019

I agree the customer service is horrible I placed an order on 9/11/2019. I received an email on 9/13/2019 that advised production started and I would receive a follow up email within 1-3 business day. It is not 9/23/2019 10 days later no update or response, I also sent a follow up email on 9/20/19 still not update or response.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 2 1
Read 2 Comments
★☆☆☆☆

“Lilly's Little Luxuries, Store Owned by Joanne Rockley”

Written on: 20/01/2012

I took up an offer from groupon to buy a voucher for this online bag company. Lilly's Little Luxuries Store. It was £12 for a £70 worth voucher. Plus there was a £5.95 postage. I love my bags and have loads and seeing it was going to be about 80% of the rrp price it looked too good to miss oh how i wish id missed it. The bag arrived the other day it is disgusting. The quality is very poor the style is slightly different as is the colour. But when you see they are selling them at £80+ you do… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Guest's Comment

Written on: 07/04/2012

I bought the same deal and was really pleased with the bag I received ! Excellent quality, evertone always commenting on the quality, a real gem ! Oh, and I have just ordered another bag in their half price sale !

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Ellieesther's Comment

Written on: 02/11/2012

nah i bought a voucher to my order has just arrived and i bought it months ago im so dissapointed and because they didn't have my bag they sent me one that was totally different awful site and terrible customer service

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Josephwheeler's Comment

Written on: 17/09/2019

What did you order? I ordered 2 custom name necklaces because on their site I saw so many positive reviews I paid extra for express and I'm still waiting

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 2 0
Read 3 Comments
overview