What a shambles!!

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88Beck's review of La Redoute www.redoute.co.uk

★☆☆☆☆

“What a shambles!!”

Written on: 18/12/2016 by 88Beck (1 review written)

Made an order for my children the end of November (Christmas presents) hadn't heard anything in nearly 3 weeks so rang them to find out my parcel was sent out and something went wrong with the delivery company (my Hermes) so the parcel was being returned to them and I couldn't have my refund until they received the parcel back! They asked if I'd like to re order but would have to pay again whilst I was on the phone and they couldn't guarantee that it would be delivered by Christmas needless to say I turned down that offer. So if I hadn't spent half hour on hold and paid god knows how much for the privilege I'd still be waiting for my parcel now none the wiser. I'm still waiting for my sisters parcel she ordered with them through my account two weeks ago and after that I will not use this company EVER again

  • £45

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

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