Customer service

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KCcurtis's review of Jacamo - www.jacamo.co.uk

★☆☆☆☆

“Customer service ”

Written on: 30/05/2020 by KCcurtis (1 review written)

Firstly I ordered several items clothing and a watch, I was told it would all come at the same time it didn’t I’m still waiting for the rest of my order !!!...go online to try a make sense of what is going on and failed so found Jacamo’s customer service number to call about the issue I’m having ( I totally understand about the virus thing )....I was waiting for a member from customer service to answer I was on hold for over three hours and had to hang up because of a commitment i had !!!!.
I have never in my 40 years of life waited 3+ hours to then have to hang up !!!!....I’m blown away by this and blaming the virus is a total cop out.

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