HeartHijab.com
Customer Service
Quality of website
Value For Money
HeartHijab.com
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User Reviews
Customer Service
Quality of website
Value For Money
Disgusting Website
I never received my order although that i paid for a 3-5 day shipping.. they don't respond to my email.. my money is lost..what a scammy website.. i would advise you to not buy there.
Customer Service
Quality of website
Value For Money
Avoid At All Costs
Avoid buying anything from this website! Do not br lured into the cheap items they have to offer.... Ordered items and never ever arrived. After weeks of waiting and numerous emails and DMs they just did not respond. Eventually I went via PayPal to dispute my sale and thankfully got a full refund.
A disgusting service, taking customers hard earnt money and for a service that never exists! Given the current global circumstances i gave them the benefit of the doubt and thought they taking extra care with packages and disinfection, as stated on their website and updated only recently! So clearly they are 'available' but are just shop elsewhere. Dont be fooled.
Customer Service
Quality of website
Value For Money
Order Not Received!!
Order placed on 27th April still not received 16 days later!
Emailed seller, raised a dispute via the resolution centre no reply!!!! I feel like I have been robbed. No communication from seller at all. Buyers beware.
Customer Service
Quality of website
Value For Money
Order Not Received
I ORDERED MY HIJABS AT THE END OF FEBRUARY AND I STILL HAVE NOT RECEIVED MY ORDER. IT IS NOW MAY 2. THE ORDER IS STILL AT "PICKING" UNTIL NOW. I MADE A TICKET AND I GOT NO REPLY. I ORDERED BEFORE AND GOT IT BUT I EVEN MESSAGED ON INSTAGRAM AND NEVER GOT A REPLY.
BE WARNED THEY TAKE PEOPLES MONEY AND DONT SEND TH GOODS.
PLEASE GOOGLE SEARCH HEART HIJABS
REVIEWS BEFORE BUYING ANYTHING
THEY HAVE UPDATED THEIR WEB SITE, DO NOT BUY
https://reviews.co.uk/company-reviews/store/hearthijab
https://facebook.com/pg/HeartHijab/posts/
Customer Service
Quality of website
Value For Money
Worst Company To Shop From
No tracking, no form of contact. Made a RMA to ask where my items are 20 days ago and I received no response.
Customer Service
Quality of website
Value For Money
Best Hijabs Ever
Salaam
I received my order today I just wanted to say I absolutely love the scarves, and at the price you're selling them for.. you guys are doing a great job and the quality of hijabs are of high standards. I'm really happy with my purchase. It was also delivered very fast.
may Allah increase your business, your wealth and your emaan to the highest levels. insha'Allah
Kind regards
Zainab
Customer Service
Quality of website
Value For Money
Order Is Not Delivered On Time
Their website says 3-5 days delivery. It has been 6 days and I'm still waiting. This is not the first time they have delivered late!
This will probably be the last time I order. Very basic range they have had the same scarves for a while, yes they may restock but they are limited to range than other websites,
Customer Service
Quality of website
Value For Money
Wonderful Quality, Very Impressed.
I wasn't expecting too much because as the saying goes: " you pay for what you get, " well, Certainly not in this case!
I'm very delighted with my new hijabs and I recently met up with a friend who was wearing a lilac hijab which she'd bought from Heart Hijab. She told me she'd be ordering more. I can see why now! I bought various scarves in different colours and styles and I'm happy with the material, the generous coverage and the colours! Keep up the good work!
Customer Service
Quality of website
Value For Money
Not A Happy Customer And Reviewer!
I have reviewed many items in the past, and let me just say this has got to be one of the worse! I have bought more than 10 hijabs and some pins from them 3 weeks ago for mothers day, so I can give my mom the glitter and sparkle hijabs she always wanted. But my shipment has not arrived! I've tried to contact them with a ticket, on Facebook, and on Instagram. What do I get in return? Blocked from Facebook, ignored on Instagram, and no reply for my ticket! I thought maybe I should give them sometime because they are busy with orders, but when it comes down to customer service and no one is serious about it that is where I stand! I'm going to contact my bank and ask them if I can have my money back. People like that should not run a business if they do not satisfy their customer needs!And if you say you are doing it in God's name than there are no bigger cheaters than you!
I will not only write this review on this website but I will write on their own website, Sitejabber, and of course the place we all love to watch videos, YouTube.
So if you would like to buy great hijabs this is not the website for you. I would look else where. I would recommend either hijabfashionshop.com or Hijab-ista.com they maybe a dollar or pound more but they at least care about their customers and get their delivery on time.
I will give them about a week to see if they will give me my order if not then I know what I am going to do. Because this is for my mom, not me!
Again, in all caps this time,
I WARN YOU THIS MAY NOT BE THE WEBSITE FOR YOU! YOU MIGHT NOT GET YOUR ITEMS ON TIME AND THERE IS NO HELP DESK! SO I BEG OF YOU DON'T WASTE YOUR MONEY ON THIS! IF IT'S TOO GOOD TO BE TRUE THAN IT IS!
Asalamwalikum :)
they did this to me too!
In the US do they transfer from Royal Mail to like USPS or some other company because I have been trying to find Royal Mail in my area and they do not have that in New York? Can you help?
As per page rules, and instagram, comments with order details and enquiries cannot be taken. We have had someone stalk a sister and order for her because of this! since then we have asked customers not to do this, and also so we can manage enquiries properly. On the tickets system, we have all the customers details at hand, order number, time the order was sent, etc. I assure you, all tickets are replied to as I do so myself, and within the stated time of 3 working days/72 hours. I can send proof of a response and when it was sent. If you give me your order number I can show all of this.
We always send out orders, and fast, within 1-2 days usually. A confirmation email is sent for shipments, (as long as you did not order as guest)
Royal mail are the delivery courier, the stated times are from them, once we pack and send your package to the delivery company, our job is done, and we do it fast. If you are international, Royal mail claim 5-7 days, however we do state on our site in all honesty, waiting for US orders takes average two weeks according to customer feedback. We answer all enquiries and try our best to see what the problem may be. All orders are received without a problem, unless two things- address is wrong, or someone is not home and missed delivery and does not pick it up from where they are told to pick it up. It is then sent back to us, as we have return labels, and once we receive it , we always take proof photos for reasons like this- reviews that claim we do not send, it also has a reason for it not reaching you once we get the package back-marked by royal mail.
your package should get to you fine if address is right and someone home, if there is any delay it will be within the airmail, or your country postal method and system speed, or royal mail. If address is wrong or you dont pick the package up, again, we do get them back, refund the customer, and take proof photos of it being sent to you, sent back to us, and the reason stated by the delivery company.
We only ban customers who insist on commenting on posts, after being replied to and kindly advised not to do so, if they do not comply, as per rules of page, we will have to ban, again for two reasons- to manage all enquiries correctly and efficiently, and for customers safety.
regards
heart hijab
Customer Service
Quality of website
Value For Money
Cheap But Good Quality Scarves
Heart-hijab has a a great range of scarves with all kinds of patterns and ranges of colours, perfect for matching the right tone and colour eith the right outfit. Being cheap is a plus too since I could get many :D
I like the material because its light but still covering which is something ive always worried about with scarves and the thick generic cotton scarves were always too thick for my liking.
You can also choose between regular length and maxi so that was useful too, they've definitely catered for all kinds of needs. Would definitely continue to buy my scarves from them
Q&A
I recently ordered about 9 hijabs and I am waiting on my order. I would like to know from Royal Mail do they transfer to another mailing service in the USA because I ordered from the USA and I didn't get a reference number to track my order?