DrJays.com - www.drjays.com

DrJays.com - www.drjays.com

User reviews
1

Customer Service

5

Quality of website

4

Value For Money

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DrJays.com - www.drjays.com

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DrJays.com - www.drjays.com
1.5 2 user reviews
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1

Customer Service

5

Quality of website

4

Value For Money

User Reviews

Guest
1

Customer Service

Costly Shipping And Returns

Clothes are nice and good selection. But I paid a lot for shipping and ended up paying again to return it (plus you have to insure it). Not worth it.

djferros
1

Customer Service

5

Quality of website

4

Value For Money

Poor Customer Service, Especially Outside The Us

I'm still awaiting my order paid for from DrJays.com on the 20th December. At first I wasn't too bothered as I realised it was Christmas and New Year etc so delays happen, i'm resonable.

Then tracking started showing my order was in Germany, so I contacted them asking if they had my address correct and supplied it again. I-Parcel said not to worry it would be with me shortly.

A few days later, tracking says it is in my City, hurray!, but they cannot deliver due to wrong address! I contact I-Parcel, no reply, contact DrJays - no reply, contact them via their various emails and online form... no reply. So basically the parcel is in my city for days now, but they won't deliver it due to a wrong address, yet no-one will resolve the issue, neither the courier nor DrJays. Also, I checked my order and I supplied the CORRECT address in the first place!

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