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“Customers be wear !!! ”


written by on 10/06/2012

I was looking for a prom dress on line for my daughter and wanted to use a uk website. I found dresses.co.uk and custom ordered a prom dress which has cost me over £120 pound the dress came over 10 days late, and when I took,it out of the package it was big enough to fit the green giant. There is no woman in the world tall enough to wear this dress. I can not believe they would send it, it was clearly a mistake on there part not mine I followed their measuring guidelines to the letter, and read terms and conditions all seemed well regards receiving a refund if the item was no good. I sent many emails to ask for a refund explaining the dress was incorrectly made. They kept sending the same response back telling me the dress will,be with me soon, it was like they did not understand. Eventually they asked for photographic evidence which I sent over, and another irrelevant response came back. It became very apparent this dress is not from the UK at all. I am very disappointed. They keep avoiding the refund even though I have outlined they are in breach of their terms and conditions. They have offered me £15 GBP back and said I can keep the dress. They have told me to,send the dress back the cost of the tax and shipping would,be very expensive and that it could go missing which means they would not refund it then. I am very angry, and feel totally mislead, this is not a UK COMPANY do not let them con you. Please do not buy from this site dresses.co.uk

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Guest's Comment

Written on: 20/06/2012

My wife is having the exact same thing. Looks like a bonafide UK site, but it's not, infact from what I can tell the web address is leased. The dress arrived but obviously not made to the sizes they were sent - my daughters unable to pull it over her legs it's so small. We've been offered £15 and to keep the dress - a dress that does not fit and that sending back would be very expensive etc etc. You shop with these people at your peril. My wife's furious.

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