Delivery service disaster

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AlannahDriscoll's review of Dorothy Perkins www.dorothyperkins.co.uk

★☆☆☆☆

“Delivery service disaster ”

Written on: 13/10/2016 by AlannahDriscoll (1 review written)

Love the store but there delivery service is awful. After waiting 2 weeks for my order to be delivered to a local store I was asked to review it. Love to I said if only I had my order. Customer service sent me a generic email saying we will get back to you in 48 hours. 72 hours later another email full of spelling mistakes telling me my order has been at the store for a week but do they want them to call ahead just to be sure!.never again total farce from start to finish and it's not over yet.

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

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