Poor Items & Slow At Refunding

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  • Customer Service

  • Quality of website

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CristianJordan184's review of Dorothy Perkins www.dorothyperkins.co.uk

★☆☆☆☆

“Poor Items & Slow At Refunding”

Written on: 11/01/2020 by CristianJordan184 (1 review written)

Items returned over 2 weeks ago have not been refunded (over £400 worth). They claim in Customer Services that it can take their Warehouse 4 weeks to confirm they’ve received back, but online it mentions you’ll receive refund in 10 days, another section mentions 14 days. I paid via Paypal so have put a claim in. Majority of items are very poor quality, don’t waste time in ordering from them. Cannot be trusted nowadays.

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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