CutesyKink - www.cutesykink.co.uk

The owner has not the slighest concept of what customer service entails, completely unapologetic despite the company being at fault. Did not recieve my order, and despite spending years ordering things online, my package from them was the ONLY one EVER that didnt arrive. The owner actually tried blaming this on me, which is absolutely ludicrous. I would advise strongly from using this company, and you can find their stock much cheaper on ebay.

If I could give them less than 1 star, I would

Used to love CutesyKink, never had trouble with them until now

Terrible customer service from the owner, they sent me the wrong item and told me that it was strange as so many others had received the right one? But that if I REALLY had a problem I could send it back

Sent the order back, paying for postage myself (even though they sent ME the wrong item) and was refused a refund because the outfit was "worn" (read 'tried on for size') socks somehow "laddered" and the wig smelled weird to them?

After leaving a bad review on their FB page they argued with me, blocked me from the page and have since turned off their visitor post section.

I had to open a PayPal dispute (thank god for PayPal) just to get my money back and easily won the dispute as they didn't bother to defend themselves!

Items appear to be just overpriced stuff from places like Aliexpress anyway so no big loss there.

Customer service non existent, the owner is not a nice person

Terrible items in both quality and sourcing

Would not recommend

I am a regular shopper at Cutesykink and I thoroughly enjoy the experience each time.

The shop itself is based in London and dispatches via the internet all over the UK and worldwide. If you order in the morning of a weekday it will usually be shipped the same day by Hermes, if you order in the afternoon or evening it will be the next working day. It takes 2-3 days for parcels to arrived after shipping.

I have never had any issues with the products, they are all very clearly labelled including a detailed size chart and clear photographs with any additional information on the sizing e.g. some brands are very petite or tight and some will go up larger so they aren't the sort to cheat you into buying a one size fits all.

Their clothing is mostly good quality with some slightly off products but they last the wash, don't break and look extremely cute on and would definitely fit a range from UK 4-12 in sizing.

You can build up a basket, a wish list, follow their social networking, etc.

The only thing that irritates me is they have a lot of clothes on the website that are either coming soon, sold out or awaiting stock so most of the things on there can't actually be ordered.

A very trustworthy site and you can pay via Paypal.