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Written on: 11/11/2021 by DarnellMcElroy241 (1 review written)
Customers from outside UK be aware !!! - I have ordered from Norway on Blackleaf trough the Norwegian domain witch shows prices in local valuta included the norwegian VAT on checkout. - Blackleaf charge this VAT but they don't are registered in the VOEC - index, witch allowes to charge foreign VAT as prepaid service. This is problematic when your parcel goes into your country and getting handled by the customs. Since Blackleaf didn't have a VOEC registration - your local custom service will… Read Full Review
Written on: 30/03/2017 by Zimmermanmb109 (1 review written)
Ordered a backpack and flask. Order totaled just over $200 with shipping included. When parcel arrived at post office I had to pay another $55 in duty just to pickup. It would have been cheaper to just buy it here… Read Full Review
Written on: 08/07/2014 by Luka130 (1 review written)
Some time ago an order was placed via Blackleaf's website for two pairs of trainers. The order arrived swiftly which was great but on inspecting the trainers all was not good. One pair of trainers had faulty laces. It was clearly a fault but a call was made to the manufacturer themselves to get clarification. They advised to return them as faulty as they were not as manufactured. Before returning the trainers, we contacted Blackleaf customer service to check how was best to return them as… Read Full Review
Written on: 18/01/2014
I paid over £30 for a pair of Oakley boardshorts that I purchased from Blackleaf in December 2013. After ONE DAY OF WEAR, the shorts began to tear at the seam. All I had done is walk around in the shorts. I contacted Blackleaf immediately and was asked to send photos. A considerable email exchange has taken place since and Blackleaf are refusing to refund me insisting that I have somehow 'damaged' the shorts. I have not 'damaged' these shorts at all and it is clear from the photos that this… Read Full Review
Written on: 25/02/2013
Have just received my second order from Blackleaf.com and felt compelled to write a review. The service on both occasions has been excellent and they dealt with a return for exchange with very little fuss. Product packaging has been appropriate and in good condition on the two deliveries (both orders have had multiple items). Paperwork has been clear and the name of the person that packed my order was on the delivery note which i thought was a nice personal touch. Delivery has been quicker… Read Full Review
As rated by our community of reviewers
" They take payment then do not deliver. Numerous emails and no refun... " Read More
Written by ST16XYZ
" Appauling lack of refunds in the company " Read More
Written by Truful
" Customer unfriendly " Read More
Written by MelanieMahjenta
" Terrible customer service " Read More
" Don’t trust the picture " Read More