written by MelanieMahjenta on 08/05/2022
Very customer unfriendly!
I returned an order to exchange for smaller size and am still waiting for the full refund of £159.91 for the tracked return that was received by them over a week ago.
Customers are treated very badly. They don't reply to messages over Facebook or by email and there is no phone number so it must feel they can act with impunity.
I shall be needing to contact trading standards straight away
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