Customer unfriendly

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Big Dude Clothing www.bigdudeclothing.co.uk
★★☆☆☆
1.9
From 32 reviews
22.0% of users recommend this

  • Customer Service

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  • Value For Money

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MelanieMahjenta's review of Big Dude Clothing www.bigdudeclothing.co.uk

“Customer unfriendly”

★☆☆☆☆

written by MelanieMahjenta on 08/05/2022

Very customer unfriendly!

I returned an order to exchange for smaller size and am still waiting for the full refund of £159.91 for the tracked return that was received by them over a week ago.

Customers are treated very badly. They don't reply to messages over Facebook or by email and there is no phone number so it must feel they can act with impunity.

I shall be needing to contact trading standards straight away

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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