8Ball - www.8ball.co.uk

8Ball - www.8ball.co.uk

User reviews
3.7

Customer Service

4.6

Quality of website

2.9

Value For Money

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8Ball - www.8ball.co.uk

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8Ball - www.8ball.co.uk
3.67 6 user reviews
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133%
3.7

Customer Service

4.6

Quality of website

2.9

Value For Money

User Reviews

GarryCourt
1

Customer Service

3

Quality of website

3

Value For Money

No Customer Service Despite Numerous Attempts

I purchased two T-Shirts but I n error I ordered a Small in one of them. This was obviously found on day of delivery. I immediately attempted to contact 8Ball.co.uk through the email specified on the order confirmation but after a few days and a second follow-up email no response. I then found an email  and attempted again to contact but despite chasing this now 4 times no response. The quality of the T-Shirts are good but the customer service and after sales support is deplorable. I gave 1 star purely on the basis of the quality of the T-Shirts. I cannot recommend 8Ball.

andreeaarif-erban
1

Customer Service

Do Not Order

I ordered a Christmas sweater from them on the 9th of December. Did not receive any tracking number or confirmation that the order was even being processed. I sent an e-mail asking about this and never got a reply. When they realised that orders may not arrive in time for Christmas, they sent out a mass e-mail offering customers the option to cancel their orders. I immediately sent a request to customer service to cancel my order, got no reply, instead I got an e-mail notifying me that the item had been shipped 12 hours later. This was on the 16th. Again, I replied and got no answer. Lastly on the 21st I got another mass e-mail about some printer of theirs breaking down and thus making it impossible for them to send out the orders on time (weird, right? since my order had supposedly ALREADY BEEN SHIPPED) The e-mail ended with the phrase "We will also be back in touch with you in the new year."

I have no hope that I will receive the item OR the refund, they are completely unprofessional, shifting around blame and not owning up to what they have done.

mooface
5

Customer Service

5

Quality of website

5

Value For Money

Brilliantly Original T-shirts, Great Prices

The 8ball originals really are a sight to behold.

My personal favourite is the funny T-shirts section with many, many hilarious offerings. I bought the "Viva la Evolución" T-shirt along with a Professor Brian Cox T-shirt both of which do at least provide a talking point.

They do "push the boundaries" with their Offensive T-shirts section. But they take a nice tounge-in-cheek approach and their little disclaimer for this page "if you are teaching Grandma how to use the internet it might be an idea to click off this page now" is great.

Most of their designs are original (I think). I just wish that upon hearing the phrase "Jesus saves", I had pictured him in a goalkeeper kit first and not of a prudent saviour economising for his retirement. We should all be like this Jesus.

I would definitely recommend them for quality and delivery speed too.

stadam
5

Customer Service

5

Quality of website

5

Value For Money

Well Happy

I ordered a brian cox t shirt in mid december and realised as soon as I had finished ordering that I had ordered the wrong size. Even though 8ball were busy with christmas orders and stuff i was able to get hold of someone the same day and they changed the order for me with no hassle.

I got the t shirt on time and the quality was absolutely sound.

Brilliant service, cracking t shirts and a really good range as well. Chuffed to bits. Cheers fellas.

EricP91
5

Customer Service

5

Quality of website

5

Value For Money

Brilliant T Shirts And No Problem With Delivery

I only went onto 8ball for a t shirt for a friend's birthday!! I ended up buying 4 (though in my defence, it was buy 3 get the 4th free)!

Hilarious collection. If there's something you can think of they've probably got a t shirt for it!!

Granted, it won't all be to everyone's taste and I'm sure some of the offensive tees will annoy some people, but if you've got a sense of humour then this one is for you.

Quality wise, I was pleasantly surprised. Cotton tees, good quality stuff and delivered to me within a couple of days.

Will shop there again and I have recommended to friends as well.

Spike69
5

Customer Service

5

Quality of website

5

Value For Money

I'm A Real T Shirt Fan And I Thought I'd Seen Them

I'm a real T Shirt fan and I thought I'd seen them all until I came across this site. What an amazing range! I must have spent over an hour looking through, all the time laughing my ass off at the very funny designs. I ended up buying 2 T shirts, one which is a tribute to the classic Fawlty Towers and says 'Farty Towels', the other one is a Banksy T shirt.

Both T shirts arrived within 48 hours and are of a great quality. Too often you find that T shirt sites include big advertising badges or labels but this one didn't.

All in all I will definitely be back here, there is a wealth of original designs still to be checked out

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