Click here if this is your business
1.5 / 5
14% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

DayanaHastings's review of Preciouslittleone -



Written on: 17/12/2020 by DayanaHastings (1 review written)

Ok so I bought a pram roughly 6 weeks ago now... looked great pushed it around my living room great!
So I took my 1 year old for a walk in it and jezzz it was like the wheel kept buckling (ceasing up maybe a better word) so when I got
Back to my car i took my daughter out and pushed it round to back of car and it was fine again so the weight was stopping it push propley.
So i contacted them amd straight away she didn't ask for no videos /pictures just that she will send me a box and arrange a return I thought wow this is great !!!! To my Horror a week after it was picked up I thought I better check see if i have a refund and nothing so logged in to my emails and see one email saying we've tried to contact you and haven't so its been returned!!! Im like what!! Its faulty I haven't received no phone calls and I cant see any email that says contact us urgently just an email that says we're returning it! So I call ... your open 9-12 no answer i leave messages roughly 4 ive sent about 4 emails . . nothing! Well I now have a broken push chair which I wasn't going to accept but they delivered to a neighbour so had no choice.
I'm hoping putting this on hear maybe you will contact me and pick up this faulty pushchair! Give me a refund as next step is trading standards ive logged all calles ive made and emails ive sent.

  • 79

    Goods purchased & cost

  • On time


  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0