Bad shopping experience on oponeo.ie

Oponeo.co.uk - www.oponeo.co.uk
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Joechen's review of Oponeo.co.uk - www.oponeo.co.uk

“Bad shopping experience on oponeo.ie”

★☆☆☆☆

written by Joechen on 01/06/2023

I pay 288 euro for new tyre price on oponeo.ie.on 24/05/2023. They delivery me 2 tyre made in 3720.it means made in 2020. I am very disappointed.it sound like they only sale tyres nearly 3 years old . because older than 3 years are not legalized to sale as new tyre .

  • 288 Euro

    Goods purchased & cost

  • On time

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Oponeo.co.uk's Response to Joechen's Review

Written on: 02/06/2023

Dear Customer,

Thank you very much for your review.

Our company ensures the highest quality of the products we sell. All the tyres we offer are new and less than 36 months old (as recommended by most motoring clubs, including the Allgemeine Deutsche Automobil-Club [ADAC] and Touring Club Schweiz [TCS]). The high standards of the Oponeo.ie online shop are fully in line with the guidelines of tyre manufacturers, who consider tyres no older than 3 years to be brand new.
Oponeo.ie also ensures that tyres are properly stored, and the constant rotation means that 90% of the tyres we sell have a production date of less than 1 year before the date of sale.

Product Received with DOT 3720 was produced in September 2020.
The tyre is 2 year and 8 months old and is treated as new.
We have contacted you and offered to solve this but you did not agree to the solutions provided.
You refused a discount we had offered and refused the option for return.
We have tried all possible ways to assist you with no acceptance from your side.

If you have any other questions, please do not hesitate to contact us.

Best regards,
Oponeo team.

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Joechen's reply to Oponeo.co.uk's Comment

Written on: 06/06/2023

Yes, you did send me offer. Refund 20 GBP to shut up.or i have to pay 30 euro on delivery to send back.how can i agreed. Your customers service told me that's all you can do .

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Oponeo.co.uk's Response to Joechen's Review

Written on: 02/06/2023

Dear Customer,

Thank you very much for your review.

Our company ensures the highest quality of the products we sell. All the tyres we offer are new and less than 36 months old (as recommended by most motoring clubs, including the Allgemeine Deutsche Automobil-Club [ADAC] and Touring Club Schweiz [TCS]). The high standards of the Oponeo.ie online shop are fully in line with the guidelines of tyre manufacturers, who consider tyres no older than 3 years to be brand new.
Oponeo.ie also ensures that tyres are properly stored, and the constant rotation means that 90% of the tyres we sell have a production date of less than 1 year before the date of sale.

Product Received with DOT 3720 was produced in September 2020.
The tyre is 2 year and 8 months old and is treated as new.
We have contacted you and offered to solve this but you did not agree to the solutions provided.
You refused a discount we had offered and refused the option for return.
We have tried all possible ways to assist you with no acceptance from your side.

If you have any other questions, please do not hesitate to contact us.

Best regards
Oponeo team.

Reply to this comment

Joechen's reply to Oponeo.co.uk's Comment

Written on: 07/06/2023

Again.i don't accept you offered me 20 GBP to edit the comments,or pay 30 euro on delivery to send them back .

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