Horizon LEDs Reviews - www.horizonleds.co.uk

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Horizon LEDs - www.horizonleds.co.uk

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Latest Reviews

★☆☆☆☆

“POOR COMPANY - DO NOT USE!!!!”

Written on: 01/08/2020 by Bret123 (1 review written)

Purchased a pair of expensive LED H7 with a two year warranty. 12 months later bulbs failed. Been contacting company ever since via email to get replacement bulbs. And out of about 10 emails they have responded to one saying they need serial number of bulbs. Removed bulbs from car supplied pictures of fault and company never sorted out. That was about 6 months and actually I send a random email chasing from time to time and get no response!!! DO NOT USE. THEY WILL GLADLY TAKE YOUR MONEY AND… Read Full Review

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★☆☆☆☆

“"He said she said" Customer care...... I ordered bulbs...”

Written on: 10/05/2020 by Jonathan2020 (1 review written)

"He said she said" Customer care...... I ordered bulbs on line waited 1 week and got no dispatch email so I tried to make contact. No reply from email or WhatsApp. So I contacted PayPal and only then they replied through PayPal. I then got an email from them to my Gmail telling me not to be sending threats about contracting Visa.... Thats when the batshit crazy begins. Instead of an apology about not sending order, they began to get personal..... This is the last email they sent before blocking… Read Full Review

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★☆☆☆☆

“As per the review below I also purchased some LEDs...”

Written on: 29/08/2019 by Big-Abs (1 review written)

As per the review below I also purchased some LEDs from Horizon for my BMW. When they arrived they were the wrong model (listed as my model) so I contacted them and they were happy to replace them with another item which I had to pay another £23.65 for- which arrived late despite paying extra for express delivery. When opened these were faulty and STILL did not fit correctly! They responded to my claim to return the items, accepted my delivery and have since failed to issue me a refund… Read Full Review

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★☆☆☆☆

“do not use. ”

Written on: 25/02/2019 by Matty2486 (1 review written)

Horizon took over £80 from me for 2 LED bulbs which initially didnt fit my vehicle, so I sent them back as requested. Alternatives arrived and which did fit my car but once fitted were totally different colour temperatures. Both times bulbs were returned at my own postage expense - the second time for a refund, but all emails have been ignored to date and now i have neither the bulbs or the £80 refund. I have previously ordered from powerbulbs and found them to be much more helpful. Horizon… Read Full Review

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★☆☆☆☆

“Avoid this company ”

Written on: 21/10/2018 by Millymolly1234 (1 review written)

I ordered some LEDs for my Mercedes and they didn't arrive, after numerous emails and text messages I've had no response from this company and they have failed to acknowledge any correspondence.  Buyer beware, avoid this company at all cost… Read Full Review

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★☆☆☆☆

“No product. No refund. ”

Written on: 22/04/2018 by DanSpare (1 review written)

Bmw Angel Eyes and interior light LED. Refund requested. Refund said its been issued, its hasn't and I'm currently £50 out of pocket. They don't carry stock, they dropship, which means they wait until they receive a few orders and then order it in to fulfil back orders, assuming its from China, so orders take a few weeks. They then contact you and say that it was clear on the website that there was nil stock due to popular demand. This wasn't the case. There was no such information. In… Read Full Review

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★☆☆☆☆

“Avoid”

Written on: 03/12/2017 by AnayaCalhoun1993 (1 review written)

Order parts of the website - Paid for 48 hr delivery. Received notice 4 days later said parts were not in stock. Would not honor the discount applied to the order when parts came back in stock (Even though website allowed me to order) Still waiting for refund .... Have disputed transaction with CC company. Avoid at all cost - Fraudulent company… Read Full Review

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★☆☆☆☆

“Placed an order over 6 weeks ago money was taken...”

Written on: 10/10/2017 by RobertL63 (1 review written)

Placed an order over 6 weeks ago money was taken immediately from account after around ten days I contacted company to ask about the delay in the three day delivery I was informed problem with parts and that order would be sent out soon.I returned from holiday still nothing received I contacted again they informed me via WhatsApp the order was sent I had nothing to verify this no email no parts and nothing left in door from delivery company.Horizon LED now seem to be ignoring me via WhatsApp… Read Full Review

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★☆☆☆☆

“Avoid at all costs, unless you like wasting money!”

Written on: 25/08/2017 by laHudson480 (1 review written)

Avoid at all costs. I stipulated the exact model of vehicle, year/type, and they send out a product that does not fit. There is absolutely no way the LED angel eye replacement assemblies would ever fit into my E89 Z4 BMW - but these jokers don't give a dam about that. Just send any old tosh out and hope they are happy! When I initially connected them up, to see if they would throw up any canbus errors, one of them didn't even work! Through method of elimination, found out one of the ballasts… Read Full Review

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★☆☆☆☆

“AVOID!”

Written on: 14/08/2017

Please don't use this 'Company'. They will only add your review to their website if it is favourable. I have submitted my review twice now and its still not showing. I have tried to contact them and had no reply, maybe if they read this I may have more luck. I had to wait for about 2 months for the bulbs to arrive. At the time I ordered there was no mention of lack of stock. I was contacted and asked if I was ok to wait, I agreed to this. This was annoying but there you go. I find it… Read Full Review

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★☆☆☆☆

“Worst Company I have ever dealt with!”

Written on: 07/08/2017 by bkBaker15 (1 review written)

No goods, no refund, no customer service. Accused DPD of losing consignment, even though DPD have no record of any collection on this date. Paid extra for 2-3 day express delivery, so defrauded of that money also. The director listed by Company's House was contacted on his home number ( there is no number listed for the business) and denied all knowledge of this company! I cannot understand how a limited company is allowed to trade in this manner. DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES!… Read Full Review

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★☆☆☆☆

“Second Rate Company!”

Written on: 01/07/2017 by Cook34 (1 review written)

Returned so called Canbus compatible bulbs for my Mercedes which didn't work. Refund never given. Poor communications and customer service. There are plenty of good companies out there selling LED's, avoid this one!… Read Full Review

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★☆☆☆☆

“Avoid this lot”

Written on: 24/06/2017 by 129Ewing (1 review written)

I'm quite impressed by how bad this lot (apparantly 1 person) is. No response to emails, or deliberate obfiscation and time wasting. You will never ever get your money back if anything isn't right. Please please save yourself a lot of stress and trouble and avoid this lot like the plague… Read Full Review

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★☆☆☆☆

“Terrible quality of service”

Written on: 05/05/2017 by Lollyf (1 review written)

Ordered some stuff from these people,paid for it, never received it, contacted them , automated reply, issue still not addressed by a uman being in a week. TERRIBLE… Read Full Review

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★☆☆☆☆

“AVOID poor service”

Written on: 10/04/2017 by Guthrie166 (1 review written)

Poor service will not respond to emails or send replacement bulbs. AVOID… Read Full Review

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★☆☆☆☆

“Avoid at all cost”

Written on: 12/02/2017 by DakotaPittman403 (1 review written)

A real shame as the product is great. Would not fit my car. Issues started before delivery. Site said stock, and 1 - 2 day delivery. Week later no goods. Chased to be told that no stock, and they said it was on site.... Finally arrived after a month. But did not fit. emailed to say wanted to return. Which should be simply under UK consumer law... 14 days to return as not face to face purchase. Nope this lot do not seem to understand this. Want 3 emails saying goods are as supplied. Then take… Read Full Review

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★★★★★

“Nissan Navara D40 LED Upgrade”

Written on: 23/01/2017 by pcalderd40 (1 review written)

Please find attached some images from my recent light upgrade on my Nissan navara D40. I would be happy to recommend these lights and this company to anyone looking to vastly increase the quality of their headlights. The fitting time was about 10 minutes per bulb and even though I'd never done anything like this before , other than changing a bulb for the same type, I found the whole procedure very simple with amazing results. I was kept informed about my parcel delivery from start to finish… Read Full Review

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★★★★★

“Excellent Angel Eye bulbs for my BMW E90 and Interiors!”

Written on: 20/01/2017 by 147Poole (1 review written)

Bought LED bulbs for my 2010 E90, excellent customer service, well packaged and delivered next day with DPD when I did not even pay for it - even got some Xmas chocolates too! Great and 5 stars overall, going to do my fogs next. Cant understand all the negativity but the again this review centre can also be used by competitors to damage another brand! A shame but it happens, just have a look at the reviews on their website of the actual products. Says it all… Read Full Review

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★★★★★

“Great product and great service”

Written on: 19/01/2017 by paulnavara (1 review written)

I bought 4 led bulbs for my Nissan navara they arrived extremely well packaged and very quickly even with the Christmas break. The quality of theses bulbs is really high and the difference in night vision is unbelievable. They were really simple to fit taking about 10 minutes per bulb. I can't understand why there are so many negative comments on this company and it's customer service in my personal experience it's been perfect with no issues at all and a great product and great service. I… Read Full Review

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★☆☆☆☆

“Avoid these turds at all cost they don't deliver,...”

Written on: 08/01/2017

Avoid these turds at all cost they don't deliver, fortunately I'm not into these turds for much and I feel for the innocent folk that these asswipes have taken larger sums of money from. This one is for your attention Reviewcentre, one star is too much for the likes of these gits, it grinds at me having to give even one star just to be able to type on here, you should change your ways and allow a system where NO STARS need be given, I for one would feel alot better not having to award even… Read Full Review

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