Avoid Halfords

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★★★☆☆
3.0 / 5
50% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

DrOliverFisher's review of Halfords - www.halfords.com

★☆☆☆☆

“Avoid Halfords”

Written on: 20/10/2020 by DrOliverFisher (1 review written)

I am absolutely frustrated by the way I have been treated by Halfords. They have failed to deliver the bike I purchased over 6 weeks ago and have been no help every time I have contacted them for updates about its location. After 30 days of waiting tried to cancel the order to be told I could not, which is in breach not only the Consumer Rights Act 2015, but also their own Terms and Conditions of Sale for Halfords! Have reported them to the UK trading standards and also the European Online Dispute Resolution platform. Would advise other customers to be very careful when ordering online from them.

  • 500.00

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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