Never going here again

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Welshmun's review of Euro Car Parts - www.eurocarparts.com

★☆☆☆☆

“Never going here again ”

Written on: 04/08/2020 by Welshmun (1 review written)

To summarise, waited over a month and then got an email asking me to review product I didn’t have yet, emailed various amounts of times to the customer service address they provide no reply, went to the branch and was told to contact customer service ? So I was going in circles, they gave me a phone number with a ridiculous waiting time on it, found online chat which kept cutting out and I couldn’t speak to anyone

Finally returned to branch demanded I have a refund or the product, I was told they can’t do anything until finally the branch told me they can give me the items and was told they tried delivering twice but no one was home, (someone is always home in my house and I’m on furlough! So that’s completely incorrect) I was lucky but I imagine other people may not be

BUYER BEWARE

If I pay for something I expect a service to be provided this companies customer service isn’t just bad it’s basically non-existent

  • Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

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