Delivery not as promised on website.

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ChickenCurry's review of EBC Brake Shop - www.ebcbrakeshop.co.uk

★★★☆☆

“Delivery not as promised on website.”

Written on: 14/08/2019 by ChickenCurry (1 review written)

Website promises items will be dispatched same day if ordered before 2pm.
I ordered after 2pm so expected items to be dispatched next day but they weren't, so I did not receive the parts in time, and had to buy the parts locally.
I raised this with EBC brake shop but just received a non-committal reply.

No offer to return the parts, no real apology, no comment on why they didn't honour the delivery promise on the website.

  • Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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