Wrong headlight sent

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Guest's review of BuyCarParts - www.buycarparts.co.uk

★☆☆☆☆

“Wrong headlight sent”

Written on: 21/10/2020

Ordered a new Headlight thinking it was from a UK company but they are base din Germany and sent me a light for a LEFT HAND drive vehicle . Fitted the light but then the car failed its MOT as the light beam was incorrect. Buycarparts say its my mistake as I should have checked using the VIN number . They are refusing to take the part back and refund me as they say I have altered or repaired the part!! All I have done is fitted it and removed it again. Got to be the worst company and customer services I have ever dealt with.

  • a Shambles

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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