CHARGED ME FEE FOR SENDING ME WRONG PART

Click here if this is your business
★★☆☆☆
1.9
From 17 reviews
24.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

387Murphy's review of Jo Jags - www.jojags.co.uk

“CHARGED ME FEE FOR SENDING ME WRONG PART”

★☆☆☆☆

written by 387Murphy on 20/05/2022

After asking for fog lights for an x-type making it very clear this was the facelift, constantly telling me you would be okay he sent me the wrong part. When I returned I was charged a 25% restocking fee for his error. When I kept calling up he told me that accounts would sort it. Naturally this never happened, he then said if I called again he would not tolerate repeat phone calls. He just fobbed me off, told me cheques were in the post… this was a while ago and was a lot of money to be back then!!!!!

  • £80

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account