Worst customer service ever!

★★★☆☆
2.7 / 5
43% of users recommend this

Coley62's review of Dynamic Sounds www.dynamicsounds.co.uk

★☆☆☆☆

“Worst customer service ever!”

Written on: 29/08/2019 by Coley62 (1 review written)

I purchased a Pioneer sph-da230dab unit from Dynamic Sounds. The unit was found to be faulty by the qualified fitter and an independent auto electrician. I returned the item ‘signed for’ and they replaced it with a new one but still they wouldn’t admit the unit was faulty and refused to reimburse my return postage costs. After a tit-for-tat exchange of emails, they have now threatened me with legal action even though they are legally obligated to refund me. Steer clear!

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