Worst Customer Service

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Guest's review of Easy Art - www.easyart.com

★☆☆☆☆

“Worst Customer Service”

Written on: 18/08/2020

I placed an order back in 2017 and lived their product. Turn around time for custom orders was about 3 weeks then. I decided to place an order on 7/8 of this year and was promptly charged on 7/9. It is now 8/18 and I have emailed 5+ times and left 2 messages with no response. I decided to file a complaint with the BBB and then the response was I will be notified when my order ships. I rejected that 2x but the BBB considers the matter resolved. Still no order received and no response regarding the now 6 week timeframe. Buyer beware.

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