World of Books Reviews - www.worldofbooks.com

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Latest Reviews

★☆☆☆☆

“Sent Poor Condition book and Advertised Very Good. ”

Written on: 04/01/2020 by Andurian (1 review written)

Advertised a book as being in Very Good… Advertised a book as being in Very Good condition. Pages were literally falling out of it - not attached to the spine at all and the cover was beaten up and somewhat folded, so even if they hadn't noticed the loose paged it shouldn't have been listed as Very Good. I contacted them about it, and they said they'd give me a refund if I shipped it back, despite me giving them a picture of the pages separated from the book. Why do they need the book… Read Full Review

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★☆☆☆☆

“Misleading ”

Written on: 16/11/2018 by McCartney279 (1 review written)

Never buy from this site. !! Bought a maths work book for my DS supposedly in very good condition. Half the book had already been worked on with writing all over !!. I had also payed 50p more than the books original cost. Same with a piano practice book I bought , “ good condition “? Writing all over.pricing was not cheap either. It arrived on time was the only saving grace. Would never ever buy from here ever again… Read Full Review

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★☆☆☆☆

“Avoid”

Written on: 03/05/2018 by Shannon1986 (1 review written)

Avoid like the plague! They had a technical error in which I ordered 14 books, then when I went to pay I got an error message stating payment did not go through. I then ordered my books through Amazon. I checked my bank statement and money had been paid to World of Books! I contacted them to cancel and ask for a refund as the order didn’t go through and I had no email confirmation. They said they could see the order but could not stop it as it was set to processing. I would need to receive… Read Full Review

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★☆☆☆☆

“Terrible customer services”

Written on: 01/05/2018 by GaryDaw (1 review written)

Bought item listed as “good” condition only to find when it arrived, as a poor quality item - covered in stains and written inside! I raised my complaint to customer services who proved ineffective and not great at customer service! I would not recommend buying items from World of Books, if you expect good conditioned items 100% of the time… Read Full Review

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★☆☆☆☆

“horrible...”

Written on: 10/02/2018 by Maher338 (1 review written)

horrible... search results are inconsistent (title/author search doesn't always work), customer service poor, books listed a lot of the time in better condition than what is received & when brought to the attention of staff (after close to a week of not having an email or emails answered) you are essentially given 2 options: 20% refund (in their words, 'as a gesture of goodwill') or return the item (at your own cost & high cost of postage) to receive a 'full' refund. i steer clear now based on… Read Full Review

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★☆☆☆☆

“Reluctant to refund me following their error”

Written on: 20/11/2017 by Barrettg102 (1 review written)

I ordered a book in "Condition: Used - Very Good ... not marred by notes or highlighting." The book they sent me had been heavily scrawled over and highlighted. I sent proof to World of Books and they admitted their error. However, they then entered a prolonged period of trying to get me to pay return postage and they also started saying keep the book and we'll knock a bit off. No thanks, just refund me as per your & Amazon's terms and conditions. Too much hassle over a cheap book. I cannot… Read Full Review

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★☆☆☆☆

“No books, no response, no refund, no...thing! Up to now...”

Written on: 26/12/2015 by Leilanif1947 (1 review written)

I bought two books from this company in mid-Novermber, Several days later, the website showed that they had been sent. Their website says the delivery time is '7-30 working days once shipped**'. So I waited. After that time had passed, I tried to ask them the whereabouts of the books. I tried three times, through their Contact Form and Email. Still, there is no response. Another thing to worry is that they say 'We are happy to refund an item if it is defective within 30 days of purchase or… Read Full Review

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