Momox Reviews - www.momox.co.uk

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Latest Reviews

★☆☆☆☆

“I recently received 2 Damadged items al in one...”

Written on: 26/05/2022 by Misteryshopper (1 review written)

I recently received 2 Damadged items al in one envelope while i payd seperatly for shiping costs i ask them for an refund Bud they refuse to do that they expect that you as an custumer pay for the return and they want only uninshured on the lowest posibale shiping costs.for these 2 ITEMS i payd for excelent condition very good Bud i received very poor shape.one is an digipack while they dident have informd me that it wil be an digipack.an medimops sticker on this digipack that's REDICIOULOUS IT… Read Full Review

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★☆☆☆☆

“Warning! ”

Written on: 15/04/2022

Warning!  I never received the book I ordered and although the seller has multiple copies offered for sale claims not to have a copy to send. After many frustrating emails back-and-forth I am still waiting for even a partial refund. They sent a random book and want me to pay to send it back to Germany at my own expense. I see from other reviewer‘s that you will never get this money back. Do not purchase from momox Shop!… Read Full Review

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Was this review helpful? 1 0
★☆☆☆☆

“worst customer service”

Written on: 13/12/2021 by McClure9 (1 review written)

I returned a book because what I received was not the same book that they advertised. They promised they would grant me my return cost if I sent it back to them. they gave an address in Canada, where I live and requested I choose the lowest possible shipping method. I complied with all requests and after tracking showed they received the book, they refused to give back cost of shipping twice claiming they did not receive the book, that it was on the way to Great Britain/USA or Germany. The… Read Full Review

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★☆☆☆☆

“I am an author. Momox are advertising my book for sale...”

Written on: 29/05/2019

I am an author. Momox are advertising my book for sale for £179!!! The RRP is £4.99. I have EVERY COPY ever printed in my possession. THEY CANNOT POSSIBLY HAVE A COPY TO SELL… Read Full Review

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Was this review helpful? 7 0
★☆☆☆☆

“check company's history before sending second hand...”

Written on: 27/02/2019 by Drakemc198 (1 review written)

I would not recommend Momox. I sent some 20odd books and records that would fetch me 11euros. But once they arrived at momox they decided that half of them were not up to their standards and gave me the choice of having them sent back to me for 4euros which left me with a sale of two euros for 10books, or to let them 'recycle' them. I at first thought that something had gone wrong during transport and wanted to know if the transporter's responsibility could be questioned but the robot kept… Read Full Review

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Was this review helpful? 5 0
★☆☆☆☆

“DO NOT USE”

Written on: 04/07/2018 by Newtonpa417 (1 review written)

Awful, do not use. Sent books, said weren't accepted with no reason why, asked and just said they couldnt say why. Wanted £12 to return! Unacceptable… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“Do not use!!!”

Written on: 10/06/2018 by Aaryder (1 review written)

Refused half the books for no reason then tried to charge me £12 return to stop them from keeping them for free This was even after chasing them to see if they had received the parcel 2+ weeks later… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“Disappointing”

Written on: 16/02/2018 by subete (1 review written)

I was selling approximately 10 books to them. I sent them as 5 separate packages of which they received 4. I had to chase them to find out if they received any of them. They assumed that someone else's books were mine and when I told them that they weren't, they accused me of sending in the wrong books (Why would I?). I wouldn't mind not receiving the paltry amount they offered anyway for my books if it wasn't the fact that they treated me like they were doing me a favour. I am hugely… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“avoid!”

Written on: 15/02/2018 by Daniaq54 (1 review written)

Yes, they advertise cheap prices. But it really does not worth it. Books are not as described. They even sent me a useless CD instead of a book (because the book was too cheap, probably). No customer service. And I have been waiting for more than 2 weeks for a refund. They will not refund a book THAT THEY DID NOT SENT. Avoid… Read Full Review

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Was this review helpful? 2 0
★☆☆☆☆

“new books rejected, offers not paid”

Written on: 01/12/2016 by azat (3 reviews written)

I sent some books to Momox. It took a few weeks for them to receive items and check them. Then 5 more expensive books were discarded and the offer was reduced drastically. I checked the items very carefully and the items that were discarded were in very good condition at the time I checked them before sending them, some of them completely new. I am shocked to know that almost half of the books, mostly new and more expensive ones, were discarded on the basis of wear and tear. How can a new book… Read Full Review

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Was this review helpful? 3 0
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