worst customer service

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  • Customer Service

  • Quality of website

  • Value For Money

McClure9's review of Momox - www.momox.co.uk

★☆☆☆☆

“worst customer service”

Written on: 13/12/2021 by McClure9 (1 review written)

I returned a book because what I received was not the same book that they advertised. They promised they would grant me my return cost if I sent it back to them. they gave an address in Canada, where I live and requested I choose the lowest possible shipping method. I complied with all requests and after tracking showed they received the book, they refused to give back cost of shipping twice claiming they did not receive the book, that it was on the way to Great Britain/USA or Germany. The third email they claimed they do not ship to Canada or the USA because of covid??? Still refusing to give back cost of shipping as they promised me in an email. No integrity, no morals. Please buy elsewhere.

  • $23.79

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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