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Latest Reviews

★☆☆☆☆

“horrendous”

Written on: 07/09/2022 by O'Neill280 (1 review written)

cm's can be bossy and rude, same players seem to always win which is fishy. you have to spend around £1.000 before u get a sniff off £200 back. 1tg's stick all the time. obviously fixed. 11 of us have givin up on it

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★☆☆☆☆

“Complete shambles”

Written on: 18/08/2022 by Lynch386 (1 review written)

I have been a member of Tombola 2007, I have always used they’re safe play tools my favourite of which is the cool off so I can control my spending, on Tuesday if this week I was due back on the site after a 3 week cooling off period to find that my account has been disabled with no notice what so ever and that I had to contact customer services which I duly did I was then told that I would have to wait for a call back from the “safe play team “ two days waiting for said callback I tried the live chat facility, complete waste of time……this used to be a great site but now it’s totally gone downhill with dreadful customer service….I used to enjoy my monthly online bingo sessions but no more. Account Closed and good riddance to bad rubbish.

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★☆☆☆☆

“want all details”

Written on: 03/08/2022 by Ethanno1 (1 review written)

I have been a member of TOMBOLA since 2007 yes 15 years. So when they stopped me from putting money into the account to play I thought it was just a hiccup. After calling and answering a number of questions all about my private income they have just informed me I must provide them with 9 months of bank statements to prove to them I am able to afford to play the game. My question to TOMBOLA is who do you think has been paying for the past 15 years it's my money and if you are that concerned about my welfare then do me the honour of giving all the money spent over the 15 years' What a downright cheek I will never play Tombola ever again, even though in the past I always said it was the best site . I absolutely change my mind. Whoever it is making the rules need to get a reality check My online name is ethanno1

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★☆☆☆☆

“Neck and neck”

Written on: 03/06/2022 by Jamarion1977 (1 review written)

Have been playing slots on Tombola for around 2 yrs and in that time have deposited around £6000 and taken out £5900, its been neck and neck the entire way.. random number generator? No chance., complete fix.. Don't mention anything in chat as they'll suspend account until you phone them.. After that they fleece the hell out of you.. Zero chance of winning.

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★☆☆☆☆

“Same winners all the time”

Written on: 04/05/2022 by Crawford214 (1 review written)

Hi same people win over and over worst offenders hex nevada and pulse also how people such as mummy of 2 4 6 8 have time and money to play is beyond me.

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★☆☆☆☆

“Rigged”

Written on: 24/04/2022 by kchoudhury78 (1 review written)

When will people open their eyes to this corrupted site. It's all rigged. And when people do win it's the same names, day in day out. They are NOT even real winners. If this site was NOT rigged, we all would be rich. Stay away people. Gambling on this site is definitely a mugs game

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★☆☆☆☆

“Avoid ”

Written on: 11/04/2022 by Jovany226 (1 review written)

I have played on tombola for over 10 years , it used to be a good site now it just eats your money , you play £1 spins your return is either 12p or 20p , the CMs are bullies with there favourite wanna be cm players , it’s a shame because I used to love tombola it’s the only site I play but I am gonna shut my account

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★☆☆☆☆

“Account blocked for no reason £500+ gone”

Written on: 09/04/2022 by dazase (1 review written)

Account was blocked completely out the blue. Tried to contact multiple times was sent the same generic emails to their terms and conditions. Bare in mind I have been a customer for over 5 years! I have recommended many people to the site previously and out the blue the account is blocked. Stay away from them at all costs and take your business elsewhere. Please do not keep hundreds of pounds in the account like I did. I also requested a payout earlier in the year by cheque received the cheque and it bounced. I asked them why, months later (after chasing multiple times), they said it was cashed in - Showed them my bank statements, and it was clearly showing it bouncing! Stay well clear of them.

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★☆☆☆☆

“Bullies”

Written on: 03/03/2022 by Caffrey1970 (1 review written)

Was with them for 6 years won quite a bit but also spent a bit disabled my account I supplied 12 months bank statements which showed I can afford to gamble ridiculous! The chat managers talk to you like children I’m actually glad they disabled my account now not worth my time or money!! Avoid!!

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★☆☆☆☆

“I have been playing tombola for just under a year, at...”

Written on: 17/02/2022 by Cassidyg138 (1 review written)

I have been playing tombola for just under a year, at first lots of wins and then for months after no wins at all! I moaned saying I need a win today (meaning I have put so much money in, there has to be a win) they disabled my account and at e asking for bank statements, but at the time they was happy to take all my money with no wins! I wouldn’t recommend this to anyone as seem to always be the same people winning!

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★☆☆☆☆

“Joke got my account up to £595 for it to be disabled...”

Written on: 10/02/2022 by Fitzgeraldjc89 (1 review written)

Joke got my account up to £595 for it to be disabled by tombola Because of a bank account issue, but they was no problem with them taking the money out of the bank just when I tried to get my winnings. Still trying to fight it but no it’s a waste of time!! I gave my brother a play mate bonus code his account has been blocked as well. CS are no help asked for all this info which I provided am still waiting to here from them. Never been as gutted in my life.

Dazase's Comment

Written on: 09/04/2022

Hi

I had the exact same issue similar amount of funds in my account - its a joke. did you get anywhere with them to get your money back?

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Dutchman52's Comment

Written on: 25/04/2022

I have just had the same thing happen to me I made 7 deposits over the last week money was taken from bank card no issue but when I tried to withdraw today they disabled my account and said its a breach of terms and conditions because I had registered with my daughters bank card, I had deposited 50 pound and within an hr had it up to 400 but now can't get it.

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★☆☆☆☆

“Rigged badly”

Written on: 02/12/2021 by 339Hopkins (1 review written)

Avoid at all costs, I have seen the same 2 names win 2 in a row. Which is highly unlikely if its random numbers, don't waste your money.

Kathy63's Comment

Written on: 02/01/2022

a lot of the names winning on pulse are not on the list of people in the room. if there was 30 people playing 30 names where on the list but the names of the winners where not on the list so proves tombola uses their own generated names

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★☆☆☆☆

“Don't bother ”

Written on: 28/11/2021 by Thornton112 (1 review written)

Disabled account, no reason but I quess its because I had a moan, how old are the staff here, its just unbelievable chat is monitored by Cms who are mostly immature children, they are vile to players who have a moan, get jumped on by other players its on verge of bullying, seen it myself so have other players, as long as you go on this site don't mind the CMs posting TP constantly and players braging about what they won,and keep quiet don't have a opinion u are OK, chat should be removed altogether it is not good, I saw players going on about covid another player asked to stop she had lost her partner to this yet this carried on, CMs have no respect and need a lesson in customer service,the site needs closing down, I've also seen so many players asked for bank statements, sorry but that's private, when you join this site after £2000 of winings if ur lucky enough you send in your id no one changes they are still the same person that joined this site so no reason to even want private documents,I just think the sites gone down hill, who ever manages it needs to get trained up properly, and stop all this bad reviews it has, the chat are rude and have no training atall, gave me a number to phone, sorry I'm phoning no one, all this site does is look after favourites and cms def have those, if all other players had any sense they would leave here let's see how the big Cms abd staff feel without a job, something needs to be done

Abigailbabe's Comment

Written on: 01/01/2022

I recently had my account disabled and they will not give me a reason why and the customer service is awful.I still have money on my account,I have asked for a refund but they said until my account has been reviewed for whatever reason they can't discuss refunds!I have called,emailed and used live chat,but still getting nowhere.I have even asked how I make a complaint but got nowhere at all! They can close my account but I want my money back!

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★☆☆☆☆

“Account disabled ”

Written on: 13/10/2021 by Gilly45 (1 review written)

They disabled my account for moaning about not winning but it’s ok for the cms favourites to moan and nothing gets done about them! This site is a big rip off and just takes takes takes! Should be closed down!!

Diandmag66's Response to Gilly45's Review

Written on: 28/11/2021

Same, like big kids treat us like children,ice never known a site to do this in all my years, they let them get away with anything, but if u moan omg get bullied and spoke down to, when are they going to do something about this site, needs closing for sure

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★☆☆☆☆

“Tombola a business ?”

Written on: 01/08/2021 by CobyHardy268 (1 review written)

The new regulations to give your personnel information is the biggest mistake I have ever known a business to perform ever ! The headcount of customers is way down as I have monitored daily, it will be a knock on effect as time goes on. I have been on numerous other sites and none repeat none of them ask for this level of usually confidential information. I am very concerned that the parties that are involved could use this information in a fraudulent manner.

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★☆☆☆☆

“I dont need to say much.”

Written on: 15/07/2021 by OZTRO (1 review written)

I really don't need to say much. It feels extremely rigged, they harassed me for documents, I stopped playing after they asked for the 4th time. I sent them documents 3 times, each time they asked, I played for a bit then they asked again. On Trustpilot my review randomly got removed, I got asked if my review is genuine and I had to prove it, which I did. I wrote a new review, it got removed. I wrote a new review mentioning how my reviews were getting removed, finally it stayed up. On top of all this, I won a little bit at just over 4 months ago when I signed up, now I don't win anything and I just see the same names winning all the time. I recommend Betfair Bingo to my friends, had a lot more luck and I'm not harassed. Someone also had their credit score checked by Tombola, which Tombole denied, he proved it and now he's getting getting legal advice. Stay away for your own good.

Kathy63's Response to OZTRO's Review

Written on: 27/07/2021

i am a genuine player trustpilot wont show my reviews either. Tombola is a shocking site

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★☆☆☆☆

“AVOID AVOID AVOID  call it what you want but its a...”

Written on: 11/07/2021 by jackfrostie21 (1 review written)

AVOID AVOID AVOID  call it what you want but its a fact you will only win in the first couple of weeks of signing up with site.. not allowed to complain on the site in any way shape or form otherwise the childish CMS read from a script warning you .. but encouraged to bragg about a win lol hahaha win thats a bloody joke in itself the site as people conditioned into thinking anything over 2 pound is a big win.. cant believe my eyes in the chat players actually thanking tombola for a £1 win.. its the worst site ive ever played on and ive played on most in the UK.

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★☆☆☆☆

“Please AVOID”

Written on: 12/06/2021 by JaylanDawson40 (1 review written)

Please do not play on this site. You will never have any more and they've since reduced there RTP!! As if they needed too? Tombola now a multi million pound gambling business... yeah because you cannot get a bonus or decent win only 4p 12p playing £1 stake. The CMs are so childish the way they said.... sprinkle lucky dust fairy time.. LOL!!! So embarrassing. You used to get a good play even if you werent winning but that's gone down the pan. My nan always told me never to gamble on these sites coz theres only 1 winner wish I listened to her to save thousands. Rise up n please especially AVOID TOMBOLA ARCHADE AND BINGO SITE unless you like losing money.

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★★☆☆☆

“Fixed ”

Written on: 07/06/2021 by TombolaIsFixed (1 review written)

I think it's fixed and I'm glad I never spent any money as I had a free £5 voucher code (no desposit needed)

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★☆☆☆☆

“Poor loyalty to custom”

Written on: 09/05/2021 by Powell232 (1 review written)

I have been playing on tombola for 18 years recommended all family and friends now they have asked for my documents ( which was sent ) passport bank statements etc etc apparently they reviewing everyone anyhow they kept my nephew winnings they allowed him to deposit (obtaining money by deception) first in good faith that he would win which he did they blocked his account kept close d his account . They have closed everyone I know account!!! Why because they can do what they want apparently, I have one friend still accessing her account and ALL the names that are winners are unknown to me after 18 years of playing , their advertising is a joke they are ridding their selves of old customers to make room for new ones , I am trying to get as much attention as possible for what tombola is doing . So please avoid at all costs

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Asked by lucyjohn on 2nd May 2019 Report this content
Why can I not play tombola on holiday in Benidorm? 

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Asked by luckyreilly on 28th December 2017 Report this content
Why Same winners every day for years?  Don't say luck I see the same faces in ALL rooms and win in every bingo room all day every day its so Predictable this bingo needs to be looked into

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