Shipping Fee's Over Charged

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TimothyRandall's review of Shop Goodwill - www.shopgoodwill.com

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“Shipping Fee's Over Charged”

Written on: 01/08/2016 by TimothyRandall (1 review written)

This morning I had an item close and after checking the shipping fee from the California store, they had calculated (not sure how) a lot of apx 8 lbs with a shipping fee of $36.00. I told them to readjust it or relist the item.
THEIR RESPONSE: "You will have to pay for the total first and then we will refund you the money back" Of course I told them to relist it due to deceptive shipping fees and practices..but BEWARE if it's not one thing to tag on more money from this site, then it could be another:

They use 3 different tactics to make more money off of an item sold.
1) The actual weight of a lot or item is raised by at least 2 times more.
2) The actual shipping fee is doubled and tripled.
3) The handling fee is sometimes $10.00.

Make sure you are knowledgeable of shipping fees. Media mail and weights on items before you bid.

If you come out in the end with an overpriced shipping fee, write customer service and tell them to adjust it or relist it you don't want it.

Typically they will adjust the fee for shipping.

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