Buyee - www.buyee.jp Review

Click here if this is your business
★☆☆☆☆
1 / 5
From 2 reviews
0% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

DrusillaJ's review of Buyee - www.buyee.jp

★☆☆☆☆

“Shopping with Buyee was a nightmare. I had to reach...”

Written on: 26/10/2020 by DrusillaJ (1 review written)

Shopping with Buyee was a nightmare. I had to reach out to customer service upwards of 50-80 times because they ignored requests, neglected to reply, misunderstood, used confusing English, changed customer service rep for every single email sent, misreported package weight and content, and in the end shipped the package with tons of mistakes. The customer service reps use polite terms, but that doesn't help when they refuse to give out information, or consistently offer misinformation and contradictory statements.

I ended up overpaying for a shipment lacking in contents and after 2 months delay. One parcel never made it. I'm probably looking at a $3000 loss.

There are so many red flags with Buyee that I don't know where to begin. I regret ever taking a chance on them.

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0