Buyee - www.buyee.jp Review

Click here if this is your business
Buyee - www.buyee.jp
★☆☆☆☆
1.0
From 2 reviews
0.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

DrusillaJ's review of Buyee - www.buyee.jp

“Shopping with Buyee was a nightmare. I had to reach...”

★☆☆☆☆

written by DrusillaJ on 26/10/2020

Shopping with Buyee was a nightmare. I had to reach out to customer service upwards of 50-80 times because they ignored requests, neglected to reply, misunderstood, used confusing English, changed customer service rep for every single email sent, misreported package weight and content, and in the end shipped the package with tons of mistakes. The customer service reps use polite terms, but that doesn't help when they refuse to give out information, or consistently offer misinformation and contradictory statements.

I ended up overpaying for a shipment lacking in contents and after 2 months delay. One parcel never made it. I'm probably looking at a $3000 loss.

There are so many red flags with Buyee that I don't know where to begin. I regret ever taking a chance on them.

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account